The repair that I was told was going to happen with the agent never took place. But because your agent couldn’t justify the actual problem. The needed repair never took place. But, I guess pleasing an insurance company is
more important than the actual customer.
6/19/2021
Deann T. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my second experience with you and although I lost my Toyota my experience with your company has been excellent. Thank you.
5/21/2021
Jdavid L. VERIFIED CUSTOMER
Vehicle Make : GMC
Those representatives I interacted with were very professional and I did everything they committed to do. The workmanship was quality and I felt like I could trust them. Thank you!
5/19/2021
Gregoire P. VERIFIED CUSTOMER
Vehicle Make : Ram
They did a great job fixing my vehicle. Very pleased with their service. I would recommend them to others.
5/1/2021
Dawn R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and communication
3/14/2021
James P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
fixed mirror while we waited; glad for prompt service
2/9/2021
Alex D. VERIFIED CUSTOMER
Vehicle Make : Ford
It was great
1/7/2021
Tracee L. VERIFIED CUSTOMER
Vehicle Make : Kia
My wife and I really appreciated the constant updates. Usually when you take your car to a shop its a black hole until they are done. The work was good to ;).
1/6/2021
Russell E. VERIFIED CUSTOMER
Vehicle Make : Ford
Work was not completed on time, per agent commitment.
12/3/2020
Arlene T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Unfortunately the car was totaled in an accident. Farmer's took issue with the repairs that were made in there determining to total the car.
10/16/2020
Cyndy S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very friendly and efficient. Also excellent in communicating with me the status of my repair from start to finsih!
9/17/2020
Sherilyn K. VERIFIED CUSTOMER
Vehicle Make : Nissan
You're great.
9/9/2020
John L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, kept me updated on progress and it was stress free.
9/5/2020
Scott H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I've had nothing but good experiences at Cascade. I intend to continue coming in as the need arises (Which hopefully isn't anytime soon!), and recommending you to any friends in need of body work.
9/4/2020
Ryan B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It’s already a stressful situation when having to get your car repaired. Cascade was easy to work with and did a great job on my vehicle.
9/3/2020
Holly F. VERIFIED CUSTOMER
Vehicle Make : Kia
The employees at Cascade Collision are so friendly and kind. Their work is fast and stellar! After they recieved the part needed, my car was ready much sooner than I anticipated and everything looked great and operated perfectly! I've gone to Cascade Collision in Lehi before and I'll continue to go there for any damage my car sustains.
9/2/2020
Eric M. VERIFIED CUSTOMER
Vehicle Make : GMC
Keighla Taylor was a joy to work with she kept us well informed and took great care of us. She provided us with great customer service
8/18/2020
Troy S. VERIFIED CUSTOMER
Vehicle Make : Subaru
One aspect of the initial repair was not addressed initially but Cascade Collision made it right.
8/17/2020
Kristi P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was treated very rudely and blamed for a mistake that was made out of my control. We had a unique situation with our car but I kept the staff up to date regularly but when it came down to it they didn't respect me as a customer, nor my property.
8/13/2020
Chase M. VERIFIED CUSTOMER
Vehicle Make : Honda
Easy to work with and loved the constant notifications and status updates