Jesse Buchholz, Body Shop Advisor Provided Excellent customer service from the begining to the very end!!! Answered every question and always eager to assist however needed. Jesse is a excellent representation of the highest quality and rating of Cadillac of Novi!!????
6/12/2022
Blake, Vanessa. VERIFIED CUSTOMER
Vehicle Make : Ram
Great work
5/31/2022
Michael D. VERIFIED CUSTOMER
Vehicle Make : Ford
I am still waiting for your estimate for the repair of my front grill.
4/21/2022
Karen C. VERIFIED CUSTOMER
Vehicle Make : GMC
I always very satisfied with the work done on my vehicle. Over the years my family has taken several vehicles to Southfield Dealers Body Shop.
4/8/2022
Otha B. VERIFIED CUSTOMER
Vehicle Make : Ram
My car was total but I appreciateed the time the staff spent in helping to resolve the matter
4/6/2022
Melvin T. VERIFIED CUSTOMER
Vehicle Make : Jeep
It has been a month and a half since my car has been in the shop. I have not received any communication as to when I can expect to receive my car. Why am I paying lease payments for a car that I can't drive?? I should be given a loaner at this point. This is unacceptable and I am very frustrated! When will I get my car back?? You are losing a good customer!! Would someone please provide me with an update.
4/3/2022
Dennis S. VERIFIED CUSTOMER
Vehicle Make : Jeep
very professional
1/6/2022
Sheryl M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Stacey ensured my car came back to me as good as new.
12/26/2021
Catherine H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Please keep communication lines open one way or another as a to final date of completion.
12/4/2021
Duane D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Southfield Dealers Body Shop did an amazing job on repairing my car.
11/28/2021
Jacob R. VERIFIED CUSTOMER
Vehicle Make : Ram
My vehicle was in the body shop for 3 months and once it was returned to me it still at unresolved issues. I had to repeatedly bring the vehicle back and forth to the shop to get the issues corrected. Not at all happy with the overall experience
11/17/2021
Jason B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for completing the repair. Your service was timely and very much appreciated.
11/15/2021
Patrick P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Took longer than expected and had to bring back my Jeep after I was told my vehicle was fixed. I still think it's not completely fixed. I hear a clicking sound when I go over bumps in the road.
10/15/2021
Arnold A. VERIFIED CUSTOMER
Vehicle Make : Dodge
All good
9/3/2021
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thank you for making my **** week old car look brand new again! Good Job!
9/3/2021
Jessica H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great experience, Great work and quick...
8/25/2021
Ingrid W. VERIFIED CUSTOMER
Vehicle Make : Jeep
didn’t care for the touch up paint in the front of my truck!
8/13/2021
Gerald S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Carl, Danielle, Austin were the best. Very attentive, caring and helpful. I recommend that dealers body shop over any others in SE Michigan. I am extremely happy and let Allstate Claims know that as well.