Incredibly great service, attentive and kept me in the loop of my car more than I expected. Definitely would recommend again and truly enjoyed both Nate and Kevin! Dynamite duo!
1/15/2019
Fran C. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs were completed ahead of schedule and my 9-year old car looks like new!
1/14/2019
Sharon B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was never concerned about my repairs. If the employees were any where Nate Wrights'caliber, I was in good hands. To the owner: Your business is only as good as those people who work there. Nate is a phenomenal ambassador!
1/5/2019
Scott M. VERIFIED CUSTOMER
Vehicle Make : Toyota
We really appreciated the professionalism from beginning to completion of our repairs! Our estimator, Nathan, was honest, accurate, forthright and as helpful as possible. Once our repairs began we had clear communication regarding the process and completion of the work on our car. When they handed us the keys, we were relieved and thrilled With their work and the entire process, beginning to end! Thanks again Kevin, Nathan and the wonderful crew at Fix Auto Black Lake!
1/4/2019
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great and I am happy that I trusted Black Lake fix auto to repair my car.
1/2/2019
Chris S. VERIFIED CUSTOMER
Vehicle Make : Kia
They were awesome customer-service wise and my car is like new!
12/29/2018
Cody D. VERIFIED CUSTOMER
Vehicle Make : Jeep
I wanna thank all the folks at black lake fix it auto for being so kind, and so on top of it, I was extremely thrilled to hear I’d have it back by Christmas and when I got it back I was in AWWW, I didn’t expect the color match to be flawless, I didn’t expect a detail, I didn’t expect to have it back so soon, I couldn’t be happier with how it turned out. And to top it off I would like to say that a couple things that really stood out and really made me confident that the people doing the work cared about my experience and quality of service way further then just another job, is when I first got there, a rental was already on its way, they spoke to me by name and very sincerely, which may sound like a little thing but most people in their position come off as salesman, another thing is when I got there to pick up the car there was a what I presume to be a manager, talking to an employee in a way that was very uplifting, from what I caught he was praising him for doing a good job and praising his work, that to me showed the crew were very prideful and supportive and that was awesome, lastly even after the job was finished and the papers had been signed, I was about to get into my beautifully cleaned and sparkly Jeep Nate says he bring it around back and check the tire pressure, and that to me was pretty unique, our business was already done and yet still Nate took time with the crew, on Christmas Eve to go above and beyond.
So thank you so much everyone at black lake fix it auto for being genuine, and just fricken awesome! So very grateful!
12/27/2018
Mary G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job very professional, courteous service.
12/22/2018
Lisa A. VERIFIED CUSTOMER
Vehicle Make : Saturn
Great service#
12/21/2018
Cezer B. VERIFIED CUSTOMER
Vehicle Make : GMC
Time it took top fix my truck was quick and quality of work was excellent. Organization is extremely professional and I would re commend you to others.
12/20/2018
Mckenzie O. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for all your hard work!
12/17/2018
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was done earlier than expected, very friendly and nice employees, AND they washed my car inside and out!
12/15/2018
Connie B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Well done, appreciate how clean the car was, cleaner than the day I bought it!
12/13/2018
Ashley R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nate and the team were kind and helpful. They went above and beyond to satisfy my needs. I will be recommending this company to others.
12/12/2018
Joel H. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs were great and staff was very nice and helpful
12/8/2018
Rita M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Nate was excellent to work with and made it easy and no stress. Love the text message alerts. I will tell all to go there????. Thank you for all your help. Great job
12/1/2018
Wendy H. VERIFIED CUSTOMER
Vehicle Make : Subaru
I can't thank you enough for the great repair job, your quick and friendly service, and also for a super clean(!) car. :) Thank you!
12/1/2018
Sylvia C. VERIFIED CUSTOMER
Vehicle Make : Dodge
They are very respectful and keep you informed at all times.I recommend them anytime that kind of service is needed.
12/1/2018
Desiree F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great turn around time and excellent customer service! Text updates were amazing
11/28/2018
Maria C. VERIFIED CUSTOMER
Vehicle Make : Ford
They kept me updated and informed throughout the entire process. They addressed my concerns quickly and thoroughly. They made sure that I was completely satisfied with their work. I would highly recommend them to friends and family because of my experience with them.