Quality work and constant status updates. Did I mention I got my car back early! You guys rock!
3/1/2019
Paulene E. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was excellent
And my car looks better than before!
3/1/2019
Laura N. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car looked Like new you were honest and kept your word thank you
3/1/2019
Renee R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nate was who I worked with most, and from the first conversation I felt my car was in the best hands. All communication was clear and easy to understand, and they were straightforward with what repairs would be needed and the process. They got me in ASAP and had my car finished before I thought they would. Everyone was very personable and made it a great and easy experience for me.
2/19/2019
Michael B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were done 3 days earlier than they originally expected in spite of a series of storms that nearly paralyzed the region. Looks as good as new.
2/14/2019
Esperanza D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I liked how you guys send updates to the clients.
2/13/2019
Penny N. VERIFIED CUSTOMER
Vehicle Make : Kia
They communicated the plan from the beginning and they completed before the projected time and it was well done.
2/9/2019
Shawn M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks
My car looks and drives great. No hassles and great results.
2/7/2019
Jim C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service thanks
2/6/2019
Joe B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have not had time yet to fully inspect the work.
I am satisfied completely with your customer service.
2/2/2019
Charles J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything looks great.
1/31/2019
Rylee C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job & fast service. Definitely repaired more than just the damage but also took care of it in a timely manner. Will recommend to others and be taking any future repairs back to this place!!
1/30/2019
Dianne M. VERIFIED CUSTOMER
Vehicle Make : Honda
Nate was kind, caring, clear. Made a stressful circumstance, having hit a deer, much easier to deal with. Appreciated updates about progress of repair and the car looks great. Would definitely return to them in the future ( hopefully we won’t need it). In fact we had gone to them previously and felt confident in returning to them
1/29/2019
Amy S. VERIFIED CUSTOMER
Vehicle Make : BMW
Car was ready sooner then estimated. Communication was excellent. Shop took care of everything. Fantastic!
1/26/2019
Christina P. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are very happy with our entire experience with Fix Auto Black Lake. We were contacted to schedule our initial appointment while we were still on the phone reporting the incident to USAA. We received an appointment for the following day, and five days later the repairs were complete. We were updated via text throughout the process. When we picked up our vehicle it looked brand new!The whole process was as painless as it could be.Thanks for your excellent service!
1/26/2019
Brooke M. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing and quick service!!
1/24/2019
Brian B. VERIFIED CUSTOMER
Vehicle Make : Kia
The repairs to my rear bumper looked great.
1/24/2019
Terry H. VERIFIED CUSTOMER
Vehicle Make : Nissan
great customer service and car was ready 6 days before prediction date!!
1/19/2019
Emily S. VERIFIED CUSTOMER
Vehicle Make : Kia
Never have I experienced such an excellent auto body shop. From beginning to end they were professional, friendly, fast and had excellent communication throughout the process. They finished a week early and under the estimated cost. I will refer all my clients and friends to them. I was very impressed to say the least.