I have not picked up or have been notified of any updates of that it is complete of first claim..
2/16/2019
Charles J. VERIFIED CUSTOMER
Vehicle Make : Ford
We really liked the repair status updates.Both Ozzy and Troy were very helpful with any questions we had.
12/4/2018
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated that good service and communication/updates on status. It made it very predictable on the return of my vehicle.
Office staff very friendly.
10/29/2018
Serenity W. VERIFIED CUSTOMER
Vehicle Make : Buick
Great customer service. Love the repair teacher. Overall good experience
10/27/2018
Kelsi N. VERIFIED CUSTOMER
Vehicle Make : Ford
Found a few fasteners loose and rear diff vent hose dragging . And rear seat belt covers off. Nothing big just small things. Still happy with repairs!
8/5/2018
Edward M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire experience was good, from my first contact with Ozzie to the conversations with Troy. If another need arises, I will not hesitate to either use your service or recommend you to someone else.
7/21/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Ford
Ours was a complicated repair with some additional issues that revealed themselves as the repair proceeded. We appreciate Troy helping us navigate these issues and keeping us informed of the progress of our repair. We will recommend Southwest Collision to our friends and family.
6/28/2018
Donn D. VERIFIED CUSTOMER
Vehicle Make : Ford
Troy was in charge of the repair to our 2016 Ford truck. He did a great job of keeping us posted on the progress of the repair. Also, we really appreciate the recalls being taken care of at the same time. The truck looks great and we appreciate the nice job everyone did. We love our truck. So happy to have it back
6/27/2018
Debra F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Outstanding service and a job well done! My car is running so smoothly and was in sparkling condition when I got it. Thanks for cleaning it thoroughly, when your work was done!
5/25/2018
Mike Y. VERIFIED CUSTOMER
Vehicle Make : Honda
efficient and extremely satisfied with the work
5/4/2018
Dana G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service and Troy keeps you informed.
4/21/2018
Richard P. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks awesome and drives great. Troy made the experience very memorable in a good way. Just moved out here from west side of Fort Worth. Have been doing all my business at David McDavid. Don’t like the new attitude and work. This was my first experience with y’all it was excellent.
1/27/2018
Helen Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
1/20/2018
Donna P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job!
11/15/2017
John L. VERIFIED CUSTOMER
Vehicle Make : Ford
Troy was a great help getting thru this process. He keep us informed of progress and was friendly and professional.
The folks in the shop did a great job, the car looks great.
9/8/2017
Clayton H. VERIFIED CUSTOMER
Vehicle Make : Ford
Troy was very professional and extremely helpful during the course of the repairs. Troy related the vehicle would be ready by the 27th of July but actually completed the repairs a week ahead of schedule.
In addition when my vehicle was returned, I discovered the vehicle had been completely detailed. What a nice surprise.
Troy is an outstanding representative for your company and I have already recommended his services to others in my office. Troy is a true example of what customer service is all about. This man deserves a raise.
7/24/2017
Bob H. VERIFIED CUSTOMER
Vehicle Make : Mercury
Seemed like a lengthy repair.
6/30/2017
James H. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair was done correctly and the customer service was very good.
6/14/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great and above expectations.
6/3/2017
Joaquin C. VERIFIED CUSTOMER
Vehicle Make : Ford
Todd was wonderful to work with. The repairs took several weeks but I was kept informed during the whole process. The car looks great!