The entire staff was great and friendly, from the email updates, the receptionist to our service manager Joe. My repairs were done on time as promised and my truck looks fantastic. I have used this location before and was pleased and I was not disappointed this time. Joe was very caring and very informative. He even offered ideas for my other car that my husband was driving when we came to pick up my vehicle. Very personable and easy to talk to.
5/24/2018
Ashley P. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything worked out perfectly. Someone did a hit and run leaving my bumper literally hanging. Joe was really nice and professional. He called me to give an update on the status of my car repair. I even received daily emails with the updates and cost. My car was ready one day earlier than projected. Plus it was convenient for me to be able to leave the rental there as well. Now it looks brand new! I definitely recommend this place.
5/18/2018
Vega Jr.herminia. VERIFIED CUSTOMER
Vehicle Make : Honda
Pleasant people in every department.
4/27/2018
Nicholas Fowler. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciate the email updates on the car repair progress. Your rep Jeff DePugh is also very responsive to all my questions/concerns. He also responds to emails and calls VERY promptly.
4/15/2018
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Honda
Jeff, did a great job of gaining my trust and assuring me that my vehicle was in safe hands!
4/14/2018
Marianne G. VERIFIED CUSTOMER
Vehicle Make : Honda
I couldn't have asked for better service after my accident! Ryan and Mark, ESPECIALLY RYAN, made sure I was 100% satisfied and happy with the work and timeline! Ryan was accommodating, patient, professional, and made me feel that my little FIT was the most important car there. He went above and beyond not only handling the extensive repairs, but saw to it that my recalled airbag was replaced! I highly recommend he get a raise!!!
A big thank you to him!!!
Marianne G
4/7/2018
Fernando A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When truck repairs took longer than expected u should have given us a rental car
4/1/2018
Curt Y. VERIFIED CUSTOMER
Vehicle Make : Mazda
Joe was very pleasant to work with and the communication, both via phone and email, was exceptional. The car looked brand new. I was very happy with the repairs and the fact that I could leave my rental there
3/30/2018
Jason N. VERIFIED CUSTOMER
Vehicle Make : Honda
Too many thing not fixed properly
3/30/2018
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was completed ahead of schedule.Jeff D. made daily updates on the repair with a friendly attitude.Overall, the experience is unparalleled. Excellent customer service.
3/29/2018
Cecilia M. VERIFIED CUSTOMER
Vehicle Make : Honda
I would love to see positive people in the front office while I wait for the service
3/25/2018
Clayton B. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast, efficient, thorough. Hopefully I don’t need to come back but if I do, I will be back. And will recommend to friends, family, coworkers...
3/10/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work, on time and treated wonderfully by all on your staff including the rental part. Thanks.
3/9/2018
Wayne B. VERIFIED CUSTOMER
Vehicle Make : Ford
Enjoyed the updates and everyone was readily available and helpful.
3/6/2018
Jianbo W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Job!
2/28/2018
Baird.beverly Jean. VERIFIED CUSTOMER
Vehicle Make : Ford
VERY PROFESSIONAL SERVICE AND COURTESY.
2/18/2018
Marsha E. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service and Robert Mahnke is the BEST EVER, always courteous, kind, understand and on top of everything. I will definitely come to R and S the next time I am going to buy a vehicle because of him....point blank period!!!
2/8/2018
Tracey E. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the excellent customer service provided by Jeff, he gave great updates.
Tracey E
2/1/2018
Stephanie P. VERIFIED CUSTOMER
Vehicle Make : Honda
Jeff was very helpful and easy to work with. He kept me completely in the loop with the process about my repairs and graciously answered questions about insurance, as this was my first time in this situation.