I really like the texts with the updates. It was great knowing what was going on from start to finish.
1/22/2018
Toni H. VERIFIED CUSTOMER
Vehicle Make : Honda
I hae gotten my car fixed at Abra
Twice and both time I have received excellent care. They have let me know what they're doing when it would be done and it has been and it's been been on time and it's good work
1/20/2018
Eric S. VERIFIED CUSTOMER
Vehicle Make : Ford
Bravo! Thank you for bringing my car back to showroom quality.
1/12/2018
Tanya L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job, thanks!
1/11/2018
Kelley C. VERIFIED CUSTOMER
Vehicle Make : Kia
The repairs were completed timely and everything was perfect. Everyone was very nice and accommodating. Thank you!
1/10/2018
Gerald T. VERIFIED CUSTOMER
Vehicle Make : Mazda
You guys are great we got our car back in record time
12/30/2017
Anthony D. VERIFIED CUSTOMER
Vehicle Make : Kia
My car was returned to me with a cracked windshield!! No explanation! As a PROFESSIONAL body shop, a rock chip should have been addressed with me, the customer, if knowledge was that it would get worse with the repairs done to my car. So it could be repaired, BEFORE the damage occurred!! And to return it to me and NOT say it happened!! Trying to act like it was already there!!? Or that I did it!!? No, playing it off like "it happens all the time" is outrageous!!! As far as I know, your workers while repairing caused it to crack across the windshield!! It survived through a whole winter with NO issues!! And now after in your care, it cracks!!? And no one informs me!!? Your company deserves a poor review for this terrible experience!
12/30/2017
David N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work!
12/21/2017
Maria Lourdes. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you to Jeff he did great job more power and God bless happy holiday to all of the staff
12/20/2017
Bobbi S. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Both Jen and Jeff did an excellent job communicating and keeping me informed on what was happening. The daily text messages were nice as well. Car looks great.
12/17/2017
Dawn L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was kept informed of the status of repairs every step of the way. David went out of his way to assist me in getting parts that were not only the proper item but also an excellent price. Highly recommend. Five stars
12/13/2017
Janice Filippi. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great company and great staff. Repair met all expectations and then some. Would not hesitate
to recommend your facility to anyone in need of
auto repairs.
Thanks to all!
John and Janice
12/7/2017
Stephen K. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really appreciated the professionalism from the team at Abra. The constant updates as to where my vehicle was in the process was one of the best things I liked. Many times over the years when I’ve had my truck in for service I never get a call or email update as to the status because they’re always (to busy), so job well done. The truck looks fantastic. One improvement that you could maybe look at would be to send along a little vial of touch up paint for the customer to use down the road for any small dings in the paint. Not sure if that’s even possible though. Thank you all again, I was so happy that Tim Derscheid understood how much this truck meant to me and was able to get the job done for me.
11/25/2017
Jessica F. VERIFIED CUSTOMER
Vehicle Make : Ford
Brought my car in monday 11/13 car was done 11/16. My car looks so good. Definitely exceeded my expectations. The staff was very knowledgeable and professional. Will definitely recommend to my family and friends.
11/17/2017
Melinda B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Easy drop off. Done more quickly than expected. Excellent communication and updates. Work appears exceptionally well done. David S. was on top of everything
11/1/2017
**** K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Looks perfect. And done ahead of schedule. Thank you so much.
10/1/2017
Brandon L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the responsiveness and professionalism of the employees who helped me with my truck. Their attention to detail and service really impressed me.
8/24/2017
Wane K. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent professional work done.
7/13/2017
Trace S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car was dirty and battery was dead and it was not put together correctly
7/13/2017
Kristi G. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick, friendly service that kept me notified several times throughout. Picked up my car last night and all seems well!
Thank you!