Customer service was good and work on my vehicle was done well.
4/6/2019
Ted S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Working with Abra and with Mel in particular was a pleasure. Everything was clearly explained to me, I was kept informed throughout the process, and the car looks great. I’d rather not smash my car up again but if I need body work in the future I would 100% come back or recommend it to others.
4/5/2019
Randy A. VERIFIED CUSTOMER
Vehicle Make : Mercury
I was very impressed with your professionalism and responsiveness. As an aside, I had the rear passenger window replaced because a vandal had broken it completely out. There are still shards of glass on the rear floor. May I stop by and have you vacuum out the shards of glass? Randy A
3/30/2019
Kesia B. VERIFIED CUSTOMER
Vehicle Make : Audi
Great work and communication! Would go back if ever necessary and would recommend to friends. Thank you for an amazing job getting my car back on the road and looking good.
3/30/2019
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Ford
Mel was great to work with. I felt well taken care of by all staff. It was a great experience
3/29/2019
James R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Superb, friendly service. All questions answered. Greatly appreciated frequent update texts and phone calls. Entire time in shop less than 5 days, 6-7 days less than original estimate. Don Huber was excellent, guiding the entire process for us. We will tell our insurance agent and friends about the excellent service and professionalism of the Abra staff.
3/23/2019
John N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything went smoothly and faster than anticipated with our car. Looks like new! Thanks!
3/23/2019
Ronald D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service and quality work
3/22/2019
Mark B. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair looks fantastic! I had great communication throughout the repair.
Don, who I worked with explained everything thoroughly. He even took care of a small scratch on the other side of the car without being asked! I very much appreciated that!
I also received a call from the manager that let me know he had talked to the insurance company on my behalf and that I could get my deductible waived if I didn’t bother having a small mark repaired on the bumber that was very miner.
This too, was very much appreciated!
Overall I was very happy with the professionalism and customer service .
Please send my appreciation to Don and his manager!
3/20/2019
Shannon W. VERIFIED CUSTOMER
Vehicle Make : Audi
Mel was great. He helped my my repairs as painless as possible by helping with a rental car, coordinating a glass shop to come do repairs at Abra so I didn’t have to take the car to a second shop, and he dealt with my insurance for me.
3/14/2019
Liz M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for everything my car looks awesome!! You guys really went above and beyond
3/12/2019
Benjamin M. VERIFIED CUSTOMER
Vehicle Make : Honda
Abra kept me constantly informed regarding the status of my vehicle repairs and were quick to answer any questions I may have had!
3/12/2019
Ann S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Professional, friendly, prompt
3/8/2019
Mckenzie V. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service and communication. Timely service and easy location to get to!
3/7/2019
Paul E. VERIFIED CUSTOMER
Vehicle Make : Volvo
Repair looks great, finished early!
3/2/2019
Amanda P. VERIFIED CUSTOMER
Vehicle Make : Scion
Great customer service
3/1/2019
Ronan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, communication. Thank you.
3/1/2019
David P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Don and the whole team were stellar!
2/26/2019
Tam N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Don is a good customer service person. Thanks
2/23/2019
Antonia F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courteous, prompt service and my car seems to be in great shape now - it’s actually even clean! Thank you!