Mostly satisfied. There were some communication problems related to picking up the car. Our contact person was out and the receptionist didn't seem to know that. Took some time to locate him.b
11/16/2017
Daniel A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My experience with ABRA was great, Everyone was very professional and kind. There technicians did great work. Thank you to all who made my a sad time go so smoothly
11/11/2017
Nicole G. VERIFIED CUSTOMER
Vehicle Make : Kia
Easy, friendly and professional from beginning to end. Fast service! Cannot say enough good things about my experience, telling EVERYONE!
11/10/2017
Neil V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I recieved my vehicle back covered in overspray. I took it back and the job was done halfassed. They "cleaned the glass and buffed the body" but it wasn't fully done. I had to take a flat razor to clean the rest off my glass. I can still feel the overspray residue on my vehicle in places.
11/10/2017
Tyler B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great service from Austin and the entire team! Easy process from start to finish. Smooth communications, especially with the text updates!
11/9/2017
Julia R. VERIFIED CUSTOMER
Vehicle Make : Subaru
I loved the text updates and the fact that it was never difficult to get ahold of anyone when I had a question. I also really appreciated how kind and friendly the service was considering this was my first time needing to get any repairs done and could have been an intimidating experience. Thanks so much!
11/8/2017
Julie N. VERIFIED CUSTOMER
Vehicle Make : Subaru
From the first time I entered ABRA and was greeted by the general manager Brent ****, my experience at ABRA was outstanding. Brent was welcoming, thorough and knowledgeable. I appreciated receiving timely updates on the progress of my car. When I picked my car up, everyone was helpful and kind. My car looks amazing. The repairs were very professionally done. I couldn't have asked for a better experience from beginning to end.
I have to add that Brent saw me when I was picking my car up, and went out of his way to come over and make a comment about the conversation we had when he did the initial evaluation. The fact that he remembered me was impressive enough, but to remember the conversation we had two weeks prior was above and beyond!! :-)
11/7/2017
Sue Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great and exceeded my expectations.
11/4/2017
Jason B. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks good
11/3/2017
Dawn W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The young lady,Caitlyn Crislip, that helped me was very informational. Thank you
11/2/2017
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was done correctly and in a timely manner. I appreciate that the shop kept me updated as to the progress of the repairs.
11/1/2017
Chelsie T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car was beautiful, clean and smelled so nice. Thank you :)
11/1/2017
Shannon C. VERIFIED CUSTOMER
Vehicle Make : Kia
They kept me informed and Austin was great they even washed my car and clean the interior they were awesome
11/1/2017
Caryn M. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys are great! Elizabeth is AWESOME! I will happily recommend you guys . Thanks for taking such good care of my truck and me.
11/1/2017
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Austin was great to work with,
11/1/2017
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Pretty painless way to get your car repaired. Having the rental car company on site is genius!
10/30/2017
Terry S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Katelyn
10/27/2017
Dennis J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Austin was very professional keep me in touch with everything that was going on with my car and the work looks great and more was done than I expected they actually buffed a scratch out that was there prior to my accident. I will make sure to recommend you to everyone.
10/26/2017
Kari D. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for making an unfortunate experience better. Your service was amazing and my BMW is back to normal. Thank you
10/26/2017
Augusta H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
very good customer service. the only downpoint was the battery drain.