Used your services and I was very happy with the speed and quality. This time round same thing. Delighted with the 4 day turnaround. Thanks
1/24/2018
Amelia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Elizabeth Wormley was awesome!!! Kept me informed and made the whole experience great. Receptionist were super friendly and mechanics did an amazing job!
1/20/2018
James G. VERIFIED CUSTOMER
Vehicle Make : Jeep
The following up on when my vehicle would be complete was deplorable. In addition to extending my repair past the delivery date because the wrong hood was ordered put me in a bind because I was having repairs done out of state.
1/18/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair took nearly a month and if ever we wanted an update we had to call in. Also, my wife is the main driver of this vast and we asked 3 times if communications could be directed to her and they never were. In short, we were disappointed by the speed and responsiveness of the service.
1/18/2018
Llewelyn M. VERIFIED CUSTOMER
Vehicle Make : Honda
We are completely satisfied and real appreciate the customer service and the txt updates on status is amazing. Thank you so much and to Elizabeth who kept in contact.
1/14/2018
Jon O. VERIFIED CUSTOMER
Vehicle Make : BMW
While the work appears to be done in very good fashion, the communications were inaccurate, completion dates and estimates were either wrong or misguided and the delivery of the vehicle was nearly a week later than estimated and 2 weeks after I was verbally told I could expect it.
1/12/2018
Federico P. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did an awesome job! My car looks great!
1/12/2018
Christopher T. VERIFIED CUSTOMER
Vehicle Make : Honda
I just wanted to give my thanks to all of you guys!! I really appreciate all of your hard work. ????????
1/12/2018
Terry M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very disappointed in this service. They told me my car was ready for pickup and when I went to pick it up I noticed they didn’t even fix things that were due to the accident that I was told they were going to fix so I had to bring the car back the same day and they fixed one thing and when I picked it up again I noticed the alignment was completely off so I called back and told them and they said bring it back. So I have now gone back and forth multiple times and my car still isn’t fixed and I have to take a second day to attend to this. And then on top of all of this I get a call from the rental car company saying I owe $140 something for th rental when I told it was completely covered by the insurance of the guy who hit me. Very disappointing.
1/11/2018
Alan D. VERIFIED CUSTOMER
Vehicle Make : BMW
Before accident my car was running great but since accident & got back I have noticed if you accelerate hard the car will start missing and shaking like crazy and the check engine light comes on. I took to a shop and they said the number 2 coil is going bad on the car. I asked to Abra about that and they said that the mechanic didn't think that could have happened from the accident which I think is crazy because the car was running great before the accident. Also I have noticed that you like rubbing or grinding type noise coming from the rear axle since the accident. I would appreciate it if somebody could please get ahold of me my name is Alan D
1/8/2018
Mahesh S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Exceptional service! Very proficient in finding out the issue and good communication through the process . Would definitely recommend this place for one stop shop for auto repairs
1/6/2018
Joerres.michael Joerres,pamela. VERIFIED CUSTOMER
Vehicle Make : Mazda
There are scratches on the roof where it was supposed to be painted need to come back tomorrow
1/4/2018
Randall M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The bumper panel is loose
1/1/2018
Coen V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Was given my car back with so little gas that it would stutter upon starting the engine. Traction light is also illuminated upon getting my car back. Brought it back to Abra Auto Body & Glass @ 2600 E 33rd St. where repairs were done and they refused to acknowledge their mistakes and tried saying the light could be on for a reason that isn’t their own (haven’t even had my car for 24hrs there’s no way my traction light is on for any reason other than poor worksmanship on your workers’ part). Will not be returning for future repairs.
12/27/2017
**** L. VERIFIED CUSTOMER
Vehicle Make : BMW
They were very efficient, communicated clearly every step of the way. Highly recommend!
12/27/2017
Cassandra D. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was friendly and professional I had a great experience!
12/23/2017
Jaime G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Nice and speedy.
12/23/2017
Peter M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The best of everything! Proactive communication, friendly and caring customer service and team operational efficiency. I will definitely be sharing my experience with family and friends. Thank you!
12/16/2017
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate Todd and all the staff for their amazing work. Very impressed!
12/16/2017
Jeanette W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very friendly, (especially Caitlyn!). I wish I had a reason to go back.