Everyone was extremely nice and helpful. They went out of their way to make my experience a good one. I really appreciate everyone who worked hard to get my car fixed.
5/1/2018
Carolyn E. VERIFIED CUSTOMER
Vehicle Make : Honda
I just completed my second experience with ABRA and you were so accommodating and helpful in every way. I was stressed about my car and you took care of all my concerns right away. Your customer service is OUTSTANDING!
Carolyn E
4/22/2018
Hayley F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good costumer service and always friendly! Car looks brand new again!
4/21/2018
J S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Staff was friendly,willing and capable of helping. This made a potentially difficult situation palatable.
4/14/2018
Richard W. VERIFIED CUSTOMER
Vehicle Make : Honda
We can tell the people doing the body work take pride in what they do by showing a high level of quality.
4/13/2018
Ann B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks good. You even took care of the scratches on the driver's door, which was not part of the original repair. Also, taking the time and effort to keep me updates--very good.
4/13/2018
Jason D. VERIFIED CUSTOMER
Vehicle Make : Honda
Jose T. Was awesome. I appreciate all of the updates and how caring and concerned he was. If I ever need a car worked on again I would return to Abra because of the customer service I received from Jose. Thank you very much.
Coreina Duncan
4/6/2018
Dina W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your team was very friendly and professional, thank you for taking care of my mother and her car.
4/6/2018
Irene J. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was kind and professional. Everything was done quickly and efficiently. I enjoyed the daily updates--it was like getting a check-in from the babysitter. Thank you for an effortless process.
4/1/2018
Edward P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job
3/31/2018
Tara K. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service and communication during the entire process. They do what is needed to be done, not just the minimum of what the insurance company tells them to do. To me, that is extremely important and what sets them apart from many other body shops.
Thanks so much for making my beautiful brand new car look new again after a very wrong accident that should not have happened in the first place.
Very grateful!!!!
3/30/2018
Robin F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you all for a wonderful experiance. I was so surprised to see a clean car and I really appreciated how everyone was so pleasant to work with. And I got my car earlier than promised that was really great. Wonderful experience. Thank you all. Robin.
3/30/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Honda
Beautiful hood and front bumper. Better than when we bought it! (we should hit more deer!)
Nice job cleaning the inside, too.
One little suggestion: Your emails were easy to read except for your phone number and address. They appeared as dark blue on a dark grey background. If you change the phone and address to display in a yellow color similar to the big ABRA name, it would make it much easier to read and still look distinguished.
We will recommend you as the opportunity arises.
-Jim ****
3/28/2018
Paula F. VERIFIED CUSTOMER
Vehicle Make : Honda
I was kept informed and treated with courtesy. My car repair looks beautiful.
3/22/2018
Jeffrey T. VERIFIED CUSTOMER
Vehicle Make : Honda
Under promised and over delivered. Perfect combo. Thank you!
3/16/2018
Mikel F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My entire experience with Abra has been amazing and easy. I will definitely be back next time I'm in need of your services.
3/9/2018
****.jennifer L. VERIFIED CUSTOMER
Vehicle Make : Audi
Jose really did a great job in taking care of my concerns with my Audi. I was really impressed with the matching if the paint, kudos to the paint guys!
3/8/2018
Diane A. VERIFIED CUSTOMER
Vehicle Make : Honda
Can't say enough good things about the "crew" at
ABRA....my car looks wonderful. The office crew
Kept me updated the entire time regarding the
Progress of my car repairs...everyone was so
Professional, helpful and friendly. Jessica in par
ticular definitely went the extra mile for me, so to
Speak with her helpfulness...when my car repairs
Was complete I left the office with a big smile on
My face. Extending my thanks to everyone....
3/7/2018
Carla F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service and support I received was absolutely phenomenal! Exceptional and above any service I have ever received anywhere. If I ever have a need for repair again I will certainly return. I even picked up a few business cards so I could refer friends. The process was explained to me and I was notified at all steps with updates. Everyone was so courteous, helpful, caring and knowledgeable about everything they did it just flowed from start to finish. I just can't say enough about what an incredible experience it was and the outstanding teamwork! Thank you so much ABRA team you are a gold star in my book! Keep up the fantastic work ~
3/1/2018
Aelix F. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you! Car was done a lot faster than originally planned and we were really thankful for the text updates. If we ever need car repairs again, we will consider Abra.