I was happy with the speed of getting my truck into the repair
Process and the speed that you finished the job.
I liked the updated text messages with the humor.
And I liked the friendly service people. I will be referring
Those In need of repair to your business. Thanks again!
3/10/2018
Reid L. VERIFIED CUSTOMER
Vehicle Make : Honda
Efficient and job well done
3/9/2018
Rawleigh B. VERIFIED CUSTOMER
Vehicle Make : Ford
You did an amazing job, thank you for taking care of everything. Checking in with me everyday and letting me know the status of the job. I am truly impressed with you guys and gals and I will recommend you every chance I get to folks who are looking for or needing repair. Thank you truly, Rawleigh B
3/9/2018
Gretchen N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Laura was awesome to work with! Professional, very timely and friendly, very real, and patient with my questions, as I’d never experienced this before. She, as well as the representative from Geico (from the person who hit my car) did a great job of keeping us apprised of the situation and updates on my car. I appreciate the hard work and the smiles amidst long days. Kudos to Laura. I will definitely pass on the name of Abra, and Laura specifically. Thank you so much! -Gretchen with the Taped Up Mirror:)
3/9/2018
Gary L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you
3/6/2018
Amy D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The Yes- No question is unfair, I was very satisfied, but that is not to say that there weren’t things that I wouldn’t have liked to go a little smoother. The front desk lady was unnecessarily gruff, bordering on discourteous, there was just no reason for it, so I was confused by her cold demeanor. Bob was kind, courteous, helpful and eager to get it done as promised. I would only say, don’t rush to get it to me today if tomorrow helps you make sure all things are as they should be. I would have been ok with waiting an extra day and only making one trip to pick up my car. Overall, it was a good experience. I am no mechanic, but my car seems to be driving well, and looks good, albeit a bit different because of the body and wheel changes. Thanks for taking care of my car, and working so hard to do it well!
3/2/2018
Robert M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Truly looks like the hit and run fender bender didn't even happen. My Toyota Camry looks brand new again.
Also really appreciate how they washed and vacuumed the car out. Really great work, one satisfied customer. Great customer service from Bob and his team.
3/1/2018
Alyson G. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was such an amazing experience with Abra! I had the pleasure of working with Bob (Boise/Chinden location) and he was so kind and helpful with the whole process. He kept me informed with daily updates. He was able to see my car Friday, order parts and start working on it that next Monday. Quick and professional!!! I am so thrilled that you guys could get me in so fast when other shops were booked out for at least a month! It’s only
Wednesday and my car is home tonight! In and out in three days. Thank you so so much!
Alyson G
3/1/2018
Micah D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Laura was awesome. Full crew was great from start to finish. Truck looks awesome!
3/1/2018
Scott T. VERIFIED CUSTOMER
Vehicle Make : Ford
Efficient and helpful.
3/1/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bob, did an awesome job, keep me appraised of truck status. The truck looks great and sounds great. He went the extra mile replacing the damage front tiiand checking the front end . Mike Gordon
3/1/2018
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Lexus
We were very satisfied, Bob was excellent. My car looks good as new, Abra did a great job updating us with my car. Very good job
2/27/2018
Kathleen U. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very pleased with the repairs to my my Toyota Carolla. Also am very impressed with your excellent customer service. The daily updates on the progress of the repairs were above and beyond what I expeccted. Your team of employees are friendly and professional. I have and will continue to refer customers to you. Thanks to all for a job well done and exemplary customer service. Please feel free to share this review outside of your team..Many thanks!!!!
2/24/2018
Carol H. VERIFIED CUSTOMER
Vehicle Make : Honda
There is a small knick in the new paint - probably done when the trim was installed. I was told it could probably be buffed out. I will be stopping by next week.
2/24/2018
Mauricio H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Laura was very helpful. She was in constant communication with me. I trusted her advice.
2/22/2018
Virgil B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was kept up to date on the repairs that were being done and the service was great!
2/22/2018
Ann D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service! Thank you!
2/22/2018
Daniel J. VERIFIED CUSTOMER
Vehicle Make : Ford
Their communication was fantastic! The work was well above my expectations for quality and timeliness. Friendly staff, punctual service and painless to work with. They made me feel like their only customer. Having completed the work 6 days ahead of schedule and $300 under estimate, I was impressed.
2/22/2018
Carisa A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone I communicated with, was helpful and professional. They made the entire process easy and I had multiple updates from their automated service and from Laura. I appreciate everything that was done and I appreciate everyone who helped me. Even the person who gave me my car when it was completed, recognized me from using them years ago!!
2/19/2018
Kathyleen B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was wonderful and made the experience very quick and easy