Abra Auto Body Repair of America - Hillsboro

During the initial assessment&estimate, explain the OEM up front. I was taken by surprise on day of surrendering car for repairs. While asked to sign&initial con- ditions of said proposed repairs, I asked for clarification of what "OEM" meant. Explanation resulted in call to insurance company to get guarantee confirmation of reliability of OEM parts if needed in the repairs. This wasted my time &yours @in, could have been addressed & resolved during the interim from estimate & prior to surrendering for repairs; which was from ****/13/16 to 3/14/16 2 mos!

I was updated about my car. It was done earlier than expected. It was very clean when I got it back. Looks great.

I had to take car back in after the repairs due to mis-wiring in the back tail light. However, it was resolved, so not a huge deal, just an inconvenience.

We were delighted to find our jeep detailed.

I enjoyed working with Alfredo. He seemed knowledgeable during the estimate process and was very friendly and helpful throughout. The results of the repair was unbelievable as the bumper looked brand new like it was never damaged. I appreciate the work that was done by the whole crew very much Thanks to all. Larry R

Your team members were extremely courteous and helpful and the repairs were completed 3 days early. I had an excellent experience with your shop and its employees.