I appreciate the updates and that my car was finished as scheduled.
I am very satisfied with the work done.
Everyone I was in contact with were very polite and helpful.
Thank you,
**** O
12/6/2016
Esther C. VERIFIED CUSTOMER
Vehicle Make : Kia
I recently had my vehicle repaired at Kadel's Hillsboro, OR location and was assisted by Erik Bustamante through the process. I want to highlight his attentiveness, attention to detail, and honestly throughout the repair process. He was easily available to answer any questions I had, and displayed a highly remarkable customer service skill. Having your car repaired, after a major accident, is not something people look forward to. I was impressed by Erik's experience in understanding the needs of the customer, and he did an outstanding job keeping me updated throughout the course.
11/16/2016
Laura L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Eric was a huge help with getting our jeep fixed. It turned out better than I thought.
10/13/2016
Grant M. VERIFIED CUSTOMER
Vehicle Make : Toyota
No comments. Your team was very good. Erik kept me informed every step. Great service!
10/6/2016
Louise W. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciated the way you kept in contact with me by phone and email.
10/4/2016
****V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for taking care of my car.
I am please you decided to replace the gate rather than repair it.
10/3/2016
Kendra L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The kadels employees did a great job for me. Also the progressive agent at the shop but enterprise brought me the wrong vehicle and I had to drive to another location to get the correct one. The shop had my truck ready 2 days early and they keep me in the loop with all of the updates on my vehicle. Thanks again for the great service. If I need another repair I'll come back to this shop!
9/30/2016
Abby T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service, I'm very satisfied with the job that you guys did!
9/24/2016
Lacey S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Erik Bustamate was great he was friendly and professional and made me
Feel like I was working with my best friend to get my car fixed. Give that kid a raise!
9/23/2016
Vat N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service in general was absolutely fantastic. The one complaint that I had was when I was greeted at the front desk by the receptionist. She had asked me for my name and I had told her my first name, she then proceeded to look at me without saying a word so I thought she had not heard me. I then repeated my first name when she finally replied and repeated my first name back to me in an annoyed voice and then continued to look at me. I then realized that she wanted my last name as well. I would have preferred if she had just told me that she needed my last name rather than stare at me waiting for me. Other than that, everyone else was pleasant to deal with.
9/17/2016
Terry F. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated being updated every day about my vehicles repairs. Erik was great in making sure my experience was as least stressful as possible.
9/1/2016
Janice G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Flawless customer service. You guys care about the quality of your work and customer satisfaction. Thank you.
8/27/2016
Kevan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I accidentally hit No. I meant to hit Yes
8/26/2016
Joan S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kadels has worked on my vehicle three times, following three rear end accidents. I have always been pleased with their professional work and will always choose them for body work. They are exceptional in what they do, and their service is always top-notch. I recommend them to my friends, and could not be happier with them.
8/26/2016
Steve R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I have used Kadel's in the past and the service has been great. That's why I continue to bring my business to your shop.
8/26/2016
Britania A. VERIFIED CUSTOMER
Vehicle Make : Ford
Every one is very helpful and very informative about whats going on with my car
8/25/2016
Frazer T. VERIFIED CUSTOMER
Vehicle Make : Honda
The Kadel agent who was in charge of managing the repairs process was great at keeping me up to date with the status or repairs.
There were delays and additional information needed from the Insurance company, but the agent was able to keep me up to date with all of the complications that were faced.
The agent also did not rush the completion of repairs, stressing that the repair job should be done correctly to avoid missing any details if the job was rushed.
Great job!
8/24/2016
Miguel M. VERIFIED CUSTOMER
Vehicle Make : BMW
They did not replace all of the part that were damaged by the accident.
8/21/2016
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
They took care of everything, rental car included. The work done on my car was perfect, and was completed in record time. The representative was professional and kept me apprised of the progress all along the way. There were no surprises. I highly recommend this body shop.