I was very pleased with my experience with Daniel, customer service manager. He was very thorough in identifying what repairs were necessary to bring my vehicle back to pre-accident condition, thoroughly explained the overall process, and kept me up to date regarding the status of the repairs. I greatly appreciate his professionalism.
11/28/2017
Jay D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Satisfied with initial quality, dissatisfied with the time it took to complete them.
11/28/2017
Ashley R. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding service from start to finish!
11/23/2017
Laurie S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was so kind! My car looks perfect! Please know that Daniel is so kind and was so helpful...an exemplary employee!! You are lucky to have him on our team!!
Thank you all and Happy Thanksgiving!
11/23/2017
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extremely fast repair.
They keep me updated often.
My car looked terrific when I got it back.
Very nice people.
11/23/2017
Patricia L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent experience and awesome repair!
11/22/2017
Gary E. VERIFIED CUSTOMER
Vehicle Make : Honda
Wow...what a great experience from start to finish! Kudos to our service representative (McKensie) was so thorough, considerate and helpful through the entire process...very professional!
Words that come to mind when we consider the overall experience we had with ABRA for this (our first) repair: Professional, Efficient, Outstanding Communication, Friendly, Excellent Repair, Excellent Customer Service.
Bottomline is that we were so impressed with every aspect of working with ABRA. As a USAA member, our expectation was to receive competent, satisfactory results. However, we felt that you went above and beyond! GREAT job by your entire team...staff and shop!
Regards,
Gary & Lynda Elmore
11/19/2017
Jerry H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was kept well informed about every step of the repair. The repairs were completed ahead of schedule.
11/19/2017
Rose.tandi Rose,michael. VERIFIED CUSTOMER
Vehicle Make : Mazda
I arrived at the shop and the staff was very friendly, they answered all my questions. The service was done in a timely manner.
11/18/2017
Elaine K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very good!
11/17/2017
Juan G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
None for the moment but we sure did love the customer service and how they kept in touch with us of our vehicle.
11/17/2017
Roy B. VERIFIED CUSTOMER
Vehicle Make : Ford
it was a very excellent journey, experience getting my vehicle worked on. Dan is a very friendly and helpful individual. Here is a good idea, give everyone a raise. Roy
11/17/2017
Clarence S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you Daniel and the Abra team. Excellent service from start to finish.
11/15/2017
Nicole M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great experience. Not only was the work great, but the whole team was so helpful & great at communicating at every step!
11/13/2017
Dewey.jared L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was friendly and helpful.
11/10/2017
Giancarlo V. VERIFIED CUSTOMER
Vehicle Make : Buick
I received excellent customer service. Thank you very much Mackenzie for getting my car fixed!
11/8/2017
Sarah E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks to Mackenzie and Daniel for the excellent service and to the wizards at at Abra for restoring my brand new car to its original glory. It looks perfect!
11/7/2017
Mcelhiney.paul E. VERIFIED CUSTOMER
Vehicle Make : Ford
You always do a good job
11/5/2017
Yvette R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was curtious and got the job done fast thank you
11/3/2017
Billy Jack. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with the work that the shop did, especially the turn around time. My car looked like it just came off the showroom floor. I also appreciated all the information given by Mackenzie during this whole process and the constant communication that she provided on the progress of the work. She did great work taking care of my vehicle and I really appreciate it.