Interior of my truck smells like car wax. The interior is very dusty and dirty. The canopy have various chips and scratches on it. The interior windows of the canopy are very dirty now. The canopy rubber gasket was not installed properly there is an area where it is sticking out. There was a pair of plier, a blue wedge and a pair of safety goggles left in my truck. There was trash and debris in the bed of my truck with my rubber bed mat just folded in half in the bed. Experience with David was good. But the shop and craftsmanship and quality of the work is bad.
6/9/2018
Keun J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for your prompt assistance! Thank you, David, for the way you view quality of customer service! Thumbs up for the customer service and you guys nailed it. Definitely recommend Abra auto shop to everyone in OREGON!
6/7/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ben was very helpful
Nice too
6/7/2018
Robert P. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Great job! Would come back again, but hopefully not to soon.
6/6/2018
Trevor M. VERIFIED CUSTOMER
Vehicle Make : Ford
Ron and his team went above and beyond. I wouldn’t hesitate to tell anyone about them!
6/5/2018
Edlon F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work, car looks great! Love how you kept us informed during the process!
6/5/2018
Sara B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything after the drop off was perfect. The drop off was rough with the insurance, both the first time I attempted it, and the second time when I actually left it. The rental company and the insurance company hadn't figured out my rental, even though that was the whole issue in the first place. I wish kadels or Abra, whomever is responsible for my vehicle, would take responsibility for ensuring that a rental is set up for clients dropping off a vehicle that's been damaged by somebody else, and the other person's insurance is paying for it.
6/1/2018
Patrick M. VERIFIED CUSTOMER
Vehicle Make : Dodge
One of your employees picked me up from the rent-a-car when I didn’t realize I could have just dropped it off at ABRA. Great customer service!
6/1/2018
Alexas D. VERIFIED CUSTOMER
Vehicle Make : GMC
Very happy with the timing and customer service.
5/31/2018
Samantha H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Ben did a great job of keeping me up to date and getting my repairs done quickly.
5/26/2018
Joanne D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast, quick and outstanding repair. Keep up the outstanding work.
5/26/2018
Tod K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team did a great job. Will return in the future!!!!
5/25/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : GMC
This is our 2nd experience. They are very friendly, helpful, and kept us updated on the progress of the repair. The repairs have been flawless. I highly recommend them and would not take our cars anywhere else! Samantha is our contact and she is wonderful!
5/25/2018
Carolyn K. VERIFIED CUSTOMER
Vehicle Make : Acura
My adjuster/repair agent was Fantastic!!! Timely, helpful, kind, and thorough. He was exactly what I needed in this transaction!
5/25/2018
Antonio F. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for the efficiency, communication, and easy car rental!
5/25/2018
Martha C. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service!
5/23/2018
Bryan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dave did a great job communicating and making sure
things went smoothly!