Everyone was courteous, professional and helpful in processing my claim and timely in the repair of my Ranger. Kevin especially made a great effort to connect and assure me that repairs would be done right. He talked truck; he talked insurance; he talked family. Because he was interested in me and concerned for the repair of my vehicle, he generated my confidence in your work. The repair looks great as he promised. He also adjusted the repair options to save me the cost of my deductible. He is an outstanding representative for Abra.
11/30/2017
Sherri S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Bob was so conscientious about making sure I understood the process and the price. He communicated with me before doing any repair that differed from initial discussion. I love the updated texts . The whole process was up front and professional. My car was delivered sparking clean and perfectly repaired
11/23/2017
Jeff P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nick was great throughout the process. Will use you again if/when needed.
11/21/2017
Sarah D. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very friendly. They went the extra mile to co tact the rental car company to get me a good rental. Staff went above and beyond to meet my needs and kept me updated through the whole process
11/18/2017
Cassandra O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for cleaning the interior of my car.
11/18/2017
Amanda L. VERIFIED CUSTOMER
Vehicle Make : Honda
Best service ever! I will strongly recommend to anyone and everyone.
11/18/2017
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you for fixing my rear view mirror even though it had nothing to do with my reason for being there. Single mom. Love you guys!
11/17/2017
Anthony V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Nick was great in every aspect of customer service!
11/10/2017
Linda M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very helpful and friendly.
11/10/2017
Eric P. VERIFIED CUSTOMER
Vehicle Make : Honda
I was really impressed with the team at ABRA. They are corteous, professional, I was well updated with the process, and they went above and beyond with making my car look even better than it did before the accident. I would definitely recommend this shop and would gladly use it again. Thank you!
11/10/2017
Patricia Y. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks like the day I drove it out the dealer!! Thank you it is beautiful!
11/5/2017
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you! Great service for me and my car. Love the updates and easy communication and my car came back looking fantastic!!!
11/1/2017
Kenneth A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Nick thanks for your service and give you trainee a kudo
11/1/2017
Jon H. VERIFIED CUSTOMER
Vehicle Make : Hummer
I really appreciated the straight scoop and transparency when it came to the repair of my vehicle. The status communication was excellent and the vehicle was completed on time as estimated.
Thank you again.
10/30/2017
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional, thanks!
10/29/2017
Jill H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience from start to finish!
10/22/2017
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I had 4 shops to visit to get quotes to fix the fender of our 2011 MB GLK. I was particularly concerned about customer service, as that is what appears to be a big issue with shopper reviews online. Abra in Lake Oswego was my first stop. I was asked if I had an appointment, and if not, I could make one for as early as the next day, Jonathon Starr introduced himself, indicated he did not have a client until 8:00 AM and would be happy to assist. Needless to say, the customer service and the work performed is excellent. I highly recommend this shop.
10/22/2017
Clifford L. VERIFIED CUSTOMER
Vehicle Make : Mazda
car was fixed in a timely manner. kevin kept me informed of progress. very good experience overall
10/22/2017
Brian M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
John was great in updating and coordinating everything. I really appreciated the courtesy shuttle from drop off and to come pick up, was a great service.
10/17/2017
Seanna E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service and communications... Will definitely recommend Abra to my friends and clients :-) Seanna