The team removed the mesh holder in the trunk during the repairs and could not find it. When I contacted the location, they offered to pay for it, but I have to drive out to Lexus in Beaverton to pick it up. I would have preferred to have the location order and take care of it completely, as it was their error.
10/1/2016
Stefan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was pleased with the service overall. Nate was thorough and kept me informed throughout the process. I believe your business already enjoys an excellent reputation in Portland and my experience exemplifies that. Thanks!
Stefan
9/28/2016
Katherine W. VERIFIED CUSTOMER
Vehicle Make : GMC
Nat was great to work with--keeping me up to date on repairs and timing of repairs.
I appreciate having such a great company helping me through this time. I was heading out of town for several week when this all came up. It was nice to not have to worry about anything while I was getting ready to be gone for an extended time on a very busy business trip.
Thank you,
Katie
9/13/2016
Sarah D. VERIFIED CUSTOMER
Vehicle Make : Audi
not completely satisfied. Nat at Woodstock Kadel's was very helpful and courteous. I paid for some repairs and felt your rates were too expensive. My brake pedal was covered with mud when I picked up my car and drove it home. I own an AUDI and keep it immaculate. I did ask Nat to have front seats and floor vacuumed and to clean windshields inside and out. Which was done.
9/13/2016
Mcdonald.,john C. VERIFIED CUSTOMER
Vehicle Make : Audi
Nat was awesome. He went above and beyond and found a oossible recall issue that is causing the air bag warning light. I appreciated his advice on some paperwork.
9/6/2016
Jose C. VERIFIED CUSTOMER
Vehicle Make : Scion
Greatly appreciate the updates Nat has sent me on the repairs. Also, car was completed sooner than expected! Repairs look amazing. Kadel's even went as far as cleaning the inside of the car...very cool! This will be the only place I will recommend to anyone!
9/1/2016
John C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Kadel team was always right there to answer any questions and to get right into the repair job. While there were some difficulties in some of the specifics, everyone came through and all problems/costs, etc were handled professionally and promptly. I was kept informed of the work in progress, and all financial aspects of the job. I will definitely take any vehicle repair work required back to Kadels, and I was totally satisfied of with the final product.
8/28/2016
Bruce M. VERIFIED CUSTOMER
Vehicle Make : Honda
The work done on my car by Kadel's is first rate and the service was excellent. The repairs were completed and I was able pick the car up two days earlier than the initial projected finish date. My thanks to the team at Kadel's.
8/28/2016
Laura K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone from the ladies at the front desk, to Nat, to the repairman did an upstanding job. I was expecting a time consuming hassle but the time efficiency had me blown away. Nat was there to answer all my silly questions and called me with updates. If I ever need body repairs again, Kadels is my place! Thank you!
8/27/2016
Debbie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although the body work seems to be excellent; the vehicle is not running correctly. It does not appear to have been aligned, which would seem customary after an accident; it also has several loud rattles that it did not have before; the worst part is that it tries to stall when I get to a stop light and it seems to be running really rough, neither of which it did before the accident.
8/22/2016
Jason H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service! Went way quicker then I thought it would. Nat did a really good job communicating with me.
8/20/2016
Steve S. VERIFIED CUSTOMER
Vehicle Make : Acura
Your shop broke a price of trim and you have not completely fixed it yet.
8/9/2016
Ruedas Inc. VERIFIED CUSTOMER
Vehicle Make : Jeep
Nat Novotny did an excellent job keeping me in the loop with the progress of the repairs.
Thanks a lot!
8/3/2016
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Porsche
Should have asked more questions about the quality of paint applied and if the final application confirmed to the requirements of my vehicle.
7/31/2016
George Z. VERIFIED CUSTOMER
Vehicle Make : Saturn
Repairs to bumper and side panel are excellent; you cannot tell that there was any damage there. Estimator was professional, polite, answered all my questions. Car was ready when promised. Office staff was
courteous and helpful. I did not have to wait any longer than 15 minutes to be served. The office/waiting room was clean and confortable. I would return to Kadel's for additional body work, which I hope I will never need. I will recomend Kadel's to anyone who needs body work done.
7/31/2016
Dennis C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for good communication about the repair of my car; that it was done on time; and going the extra mile by washing the outside and cleaning the inside of the car. Well Done!
7/30/2016
Samuel N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Nat is a pleasure to work with and deserves a raise, promotion, or whatever other recognition you are willing and able to provide. My car has been in three separate accidents in the past several years, and each time he has been my point of contact. I have left with nothing but positive impressions and recommend Kadel's to friends and family.
7/29/2016
Robert F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ned did a great job of keeping me informed.
7/28/2016
Neal L. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck is now two different colors my Crome rock gaurds do not match as for as I am concerned my truck has lost value do to your repairs
7/25/2016
Jeffrey H. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was done well. There was an issue about a broken part inside the car not related to the repair. Nat showed that Kadel's is a customer service organization first and addressed it beyond my satisfaction. Kadel's remains my only call for autobody needs.