I was Thrilled with everything about this experience! And especially the end result!! Looks like new and since it is only a yr old I was really happyThey arranged the rental to be there at drop off and pick up. Great perk.
I was kept up to date via text each day and loved that.
Kudos to all involved! I would recommend your services to family,friends etc.
1/9/2018
Meri L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was rear ended December 31st. I was very upset & stressed as only **** month earlier my car was vandalized, front passenger window bashed out to pieces. I was set up thru the responsible parties insurance & abra for the repairs. They got on it immediately. Kevin was on top of things. Made it a smooth efficient process. I was treated like I was the only customer on the agenda. I was kept informed as to the progress of the repairs. Kevin explained everything in detail. I'm very satisfied with the service & quality of my car repairs. Would highly recommend abra. I'm very new to Oregon & it's been a very difficult road. This experience with abra has been the first positive experience since relocating to Oregon 6 months ago. Everyone involved in this repair process deserves a raise!
1/5/2018
Joshua D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was quoted that my repairs would take 10 days. It took a month and a half, I had to call to find out information on the repairs. I got these notifications Friday evening after Abra has closed for the weekend. I was told that my car would be ready in the middle of the week next week when I called. I have no idea what is going on for my vehicle and can't find put until monday
12/30/2017
Shelly T. VERIFIED CUSTOMER
Vehicle Make : Scion
You have done an excellent job, I will bring my car back to another repair done!
12/29/2017
David C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Easy and quick process. Everyone provided superior customer service!
12/23/2017
Melanie M. VERIFIED CUSTOMER
Vehicle Make : Ford
Above and beyond. Thanks guys!
12/21/2017
Jenni M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Took longer than I expected, but excellent service!
12/21/2017
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great to deal with. Fast and friendly service. I felt comfortable leaving my car there.
12/20/2017
Bert S. VERIFIED CUSTOMER
Vehicle Make : Kia
Perfect and professional!
12/14/2017
Tyler K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was quick and polite service as well as they were able to accommodate.
12/8/2017
Linda B. VERIFIED CUSTOMER
Vehicle Make : Buick
Awesome people and work!!
Thank you
12/7/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Service
12/4/2017
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service and repair looks great.
11/30/2017
Denise W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was not returned the same way it was dropped off. My parking sensors do not work, the paperwork shows the bumper was replaced with no parking sensors. Your response, go to the dealer. Why am I having to do this and not you?
11/29/2017
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was impressed that my car had been washed and vacuumed. In fact, when I asked teasingly if that had been done, I was surprised to hear yes. That definitely put a smile on my face and made me feel like I received excellent customer service. Thank you.
11/21/2017
Alex W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very smooth and simple process
11/21/2017
Bounnack P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff and crew of Abra did a amazing job on our TOYOTA RAV4. Thank you for your service and amazing work.
11/15/2017
Alex Z. VERIFIED CUSTOMER
Vehicle Make : Scion
Abra was excellent in getting my car fixed. Was able to work on my schedule to get my car in.
11/15/2017
Michael L. VERIFIED CUSTOMER
Vehicle Make : BMW
So far it look ok
11/15/2017
Sarah H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very well done and you all made my Mom and I experience with a fender bender bearable and easy. I would definitely recommend you to others. Thank you for all your hard work and help in handling us. Take care.