I worked with Eric Munoz and he was very friendly and make sure the repair met all my needs. He went the extra mile.
6/8/2017
Sandra M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Eric Muniz provided me with excellent information at all times and was great.
6/8/2017
Maureen S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I'm very happy with my experience with Pacific Elite Collision. My car looks great! This company has taken customer service and communication to a new amazing level. I received regular updates on the progress of my repair. I was given an estimated date of completion and my car was ready a day early.
Thank you!
6/7/2017
John D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Work was perfectly done. Complements to Erik for explaining everything when PE first got the car and keeping us informed along the way. As excellent experience as possible, given the circumstance.
6/3/2017
Emmanuel G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent experience!
6/2/2017
Adam G. VERIFIED CUSTOMER
Vehicle Make : Lexus
they missed the spot after i left the body shop on the roof line 12 inch line has not been painted .it is like the tape line was peeled off and they didn't pay any attention to it.
i admit its kind of hard to see in the right light . human error creates perfection .
Adam
5/26/2017
Sharill H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Eric assured me the auto body repair would be excellent and he was right! Thank you for doing a great job!
I wish you would become a State Farm approved auto body shop. It was a bit of an inconvenience to have to go get an estimate elsewhere, but I wanted to go to your shop because South County Lexus recommended you.
5/21/2017
Sandra W. VERIFIED CUSTOMER
Vehicle Make : BMW
Eric was very helpful and accommodating. I would recommend him and your company
5/20/2017
Rebecca G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Eric is very professional!
5/19/2017
Colin G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Eric and another gentleman(forgot name)provided great customer service sending updates of repair and were both very friendly and helpful during the whole process
5/16/2017
Brian B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication, service and workmanship. Will recommend
to everyone I know. The repair to my truck is flawless.
5/16/2017
Carol F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional, the job was completed on time and well done. I will use this company again
5/11/2017
Maria P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Eric was great to work with, very professional and his follow up was great in keeping us up to date. Got car day promised which was awesome.
5/11/2017
Emily W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Eric M. Was very helpful and kept me up to date with the progress of my car. I am very satisfied with the service I received. Thank you
5/7/2017
Jorge A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Your work was done with professional detail, we are very satisfied
4/22/2017
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Eric is great. responsive, professional and customer focused.
4/15/2017
Robert P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Eric was the most kind and courteous person and made the whole experience very pleasant
4/14/2017
Russ G. VERIFIED CUSTOMER
Vehicle Make : Saturn
Nice facility, nice people, great work.
4/14/2017
Margaret E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Yes my car looks beauitful. Eric Munoz did a great job for me. He was very professional. Answered all of my questions. Called me back very quickly. Made sure I received his messages when he did not hear back from me right away. Eric is doing a excellent job for your company.
Kind Regards,
Ann Ewing
4/13/2017
Ellen P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very accommodating and efficient. Highly recommend this repair service. Eric was especially nice to work with.