It was a wonderful experience with PacificElite - I was so upset when I brought my car in as i had done the damage, and just knew it would never get back to my beautiful car. Well, my car was repaired so wonderfully that it looked like the day I bought from the car dealer. I've been telling everyone about you, including two friends who are insurance agents.
11/16/2017
William S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Wonderful people to work with.
11/14/2017
Mohammad T. VERIFIED CUSTOMER
Vehicle Make : Honda
I expected an explaination of the estimate to repair my car by the body shop repair mechanic ,since it is difficult to understand to read it by myself .Note That I would refer the body shop Pacific Eliet to friends and relatives if they ask for refrral.
11/11/2017
Roger M. VERIFIED CUSTOMER
Vehicle Make : Honda
James did an excellent job by researching the car alarm issue
11/11/2017
Noble L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Eric was amazing and helped along every step of the way. I just wish you were in San Diego so I could recommend my friends to you.
11/4/2017
Albert P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Would like to thank Eric and the staff at Pacific Elite for the attention to detail and communication with my wife and I, as are Lexus RX-350 was being repaired! Should their be a need in the future we will definitely have Pacific Elite take care of any repairs we may need!
Al & Debbie Perez
11/4/2017
Ralph J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kind and professional
11/2/2017
Anthony -. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mr. Eric Munoz is VERY knowledgeable, personable & professional - real pleasure to interact with.
I do not hear well on phone, especially with soft feminine voice. Ms. Vanessa Jimenez was very patient and pleasant with no trace of annoyance.
Both Mr. Munoz & Ms. Jimenez reflect highly Elite Collision management style & philosophy.
11/1/2017
Kit H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great staff, kind to drop me off and pick me up. Car looks great.
10/31/2017
Leisah B. VERIFIED CUSTOMER
Vehicle Make : Lexus
They made the process so easy for me. I'm undergoing treatment for cancer currently, and I had absolutely no stress from this, which is what I needed. They handled all the insurance issues for me and they did a beautiful job on my car. I will recommend them to everyone.
10/25/2017
Louis C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The entire staff from start to finish provided fast, efficient and friendly service. Truly outstanding!
10/20/2017
Kayleigh B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent service! So happy and can’t wait to tether other to you guys! love the tracking system very via text messages
10/20/2017
Leonardo O. VERIFIED CUSTOMER
Vehicle Make : Honda
Todos son muy amables y el trabajo es de calidad
10/20/2017
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service and thanks for always keeping me updated
10/18/2017
Timmothy P. VERIFIED CUSTOMER
Vehicle Make : GMC
Eric Munoz was great. He kept me informed of the status of my car's repairs. The repairs took longer than anticipated at no fault of his; the dealer sent the wrong parts. Ultimately, I was very happy with the service I received from Eric. He is top notch!
10/17/2017
Arthur L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciated the thoroughness of Eric's assessment of the damage. I thought all the damage would be visible, but Eric explained he needs to check the wiring behind the sensor to ensure no wires were pinched during the impact. The car looks as good as new, and I appreciate getting the car back a day in advance of the original estimate.
10/15/2017
Arman N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service and daily status communication as well as delivering on the promise date!
10/14/2017
Connie A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very efficient, even completed repairs earlier than had been told.
James kept me apprised of the progress. And the detailing was awesome. Thank you so much !
10/14/2017
Bob F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thorough, communicated well, quality workmanship
10/14/2017
Mary B. VERIFIED CUSTOMER
Vehicle Make : Kia
I really like the text messages updating me on progress.