The repair took longer than it should have causing us to need a rental. There are some imperfections in the paint as well.
4/21/2014
Mary L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Car looks amazing and was very nicely cleaned. I appreciate that! The only thing is I wish I had of received at least one phone call explaining the delay instead of all the texts I got saying it wasn't ready but not giving any reason. Thank you!
4/16/2014
Reese.denia D. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service and the repair is incredible. Thank you !
4/15/2014
James S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I felt the overall cost of repair was much higher and what are you estimated before I brought it in. when I look at the estimate there was a cost of a right tail light included because some of the clips have been broken in the bumper was removed. I can see paying for the new clips or even for the new tail light but don't have to spend additional money free hours it took to replace it which was the installers problem in the first place.
4/10/2014
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
This was the best service experience I have ever had.
4/5/2014
Daryl M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I answered no for 2 reasons. First, receiving daily or even more frequent updates is good if they mean something. As my husband stated, "it is interesting to receive such precise updates, and yet find that they are so unprecise." My car was updated as possibly being ready for over 5 days. Each time the day and time changed. If I was counting on it's being done, I would've been stuck. Second, when I picked my car up, it was totally empty in gas. I mean my gauge couldn't even register a number of miles remaining. I know it wasn't dropped off in this bad of a state. (Had it been driven a lot for diagnostic reasons?) But, even if it had been, would it not have been better to tell me and to even charge me for 10 of gas? I was hoping to make it a ****/2 mile to a station. What if I hadn't looked? This was not good "service" to me. Other than these 2 points, the men were courteous and it appears my car is fixed adequately. Melanie Mann
4/1/2014
Sharon T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great 👍 only wish i could have gotten more work done excellent job
3/31/2014
Kenny L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
100% satisfied from management to quality of work preformed
3/29/2014
Dan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your periodic text updates were a nice touch & y'all did a great job on my vehicle. Also, I really appreciate the bottle of touch-up paint you left in the vehicle. THANKS!
3/28/2014
Claudia C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was courtesy. I liked the text message updates. I really appreciated that my car was clean inside and out when returned. I will gladly recommend others to you guys. Thanks so much. Claudia C
3/27/2014
Brooke C. VERIFIED CUSTOMER
Vehicle Make : Honda
Brent was very helpful and understanding to my needs when it came to the time frame I had for the repair. Very professional atmosphere and the pricing was very fair as well. I will definitely be back for other car related issues.
3/26/2014
Barbara J. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work & I appreciate the text communication updates. Brent is very professional & helpful & knowledgeable about the status of my vehicle throughout the complete process. He deserves BIG bonuses handling everything he does!
3/24/2014
Edgar M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a bad experience with the interaction with one of your employees and with the length and method of communication of my repair. The associate did make the effort to communicate with me afterwards to set things right. That did help, but it left a sout taste in my mouth.
3/21/2014
Leeangelo M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was satisfied with the repairs to my car. I am very unsatisfied thst my car now is vibrating, my knob facing on my radio is missing and to top it off my car is now runnng hot and none of this was happening before i brought it in for repairs. I drove my car for 2 to 3 weeks before i was to bring it in for repairs and had none if these issues
3/19/2014
Marcia K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciated the updates & the kind courteous service from Brent. My vehicle was also cleaned. Thanks
3/12/2014
Gabriel V. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job
3/10/2014
Michael D. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I really appreciated the text communications along the way regarding the repair of my Range Rover. Brent was exceptional in listening to my concerns when I dropped off my Range Rover in how cautious & careful I was about leaving my vehicle. He assured me all would be fine & soon after I left I received my first text update. My Range Rover looks great! Thank you. Very impressed. Bran
3/8/2014
Gretchen W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was satisfied with the services provided and the timely fashion. The customer service experience was great.