Appreciated the update on the status of the car. It was a good way to keep me informed on the progress of my vehicle.
7/30/2015
Michael S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks to Mr. Ulysses and the Don McGill Toyota team for everything. I fealt like i was really tooking care of. Once again thank you...
7/29/2015
Glennie W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I am extremely happy with the body repair services that Don McGill's auto body repair team performed on my Chrysler 300.My expectation of your service was truly met thank you guys so much and God bless.
7/28/2015
Sunny J. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was in the body shop for over a month. When dropping it off, I had specifically requested that it be cleaned thoroughly (like a full internal clean up) before return because of my wife's nausea issues (we're expecting). I had re-iterated this the day before I picked up the car. However, it still wasn't. I requested in the body shop again, but they said the internal clean up wasn't included in the overall repair and they couldn't do anything about it. I can definitely say that the inside of the car was in a much better condition (cleanliness and odor-wise) when I dropped it off, than when I picked it up again. I was very unhappy about this. Specially since the car repairs totaled to over 8,000, I would've expected better service.
Since I've only had the car for a couple days now, it's too early to tell if repair-wise everything was addressed satisfactorily, however, I was not happy about the condition the car was returned back in. I doubt a through cleaning inside/out was too much to ask. I bought my car from Don McGill, and took it there again for repairs expecting better service. Very disappointed.
7/27/2015
Sarah W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Geico representative was helpful, but Enterprise was not prompt. I waited ****.5 hours for my rental car. I even had an appointment. They didn't have the car on side, so I waited while they went to another rental site, went to the gas stations, and went to a car wash. Toyota was also disorganized when I went to pick up my car. But overall, they completed my repairs in a timely manner and I was satisfied.
7/26/2015
Ramon M. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took too long to get the repair done. I was expecting some delay but never imagine it would take more than twice the scheduled time.
7/25/2015
Sara J. VERIFIED CUSTOMER
Vehicle Make : Ford
The whole experience was handled professionally. The communication was excellent and the work was done well.
7/24/2015
Alonzo C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My Suburban was further damaged while in Don McGill's custody plus the original repairs are not yet complete. There are new scratches and a gouge in the right rear quarter panel, water stains inside from when someone at McGill left the windows open during a rain, and the Suburban door medallion that McGill removed has not been replaced. I have told GEICO about these issues.
7/24/2015
Charles H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
rear taillight not working. apparently need LED assembly.
7/24/2015
Laura L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good Job!
7/24/2015
Tonya B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I want to thank Don McGill Toyota for excellent customer service in serving my car in the Body Shop. They cleaned my car and treated her with loving car. The text and call was sincerely appreciated. From Geico (Marcus) to Enterprise Rentacar(Ken) was the bus. You guys made my experience just wonderful.
Kind regards,
Tonya B
7/23/2015
Chenglan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The estimate finish date matched my expectation.
7/20/2015
James S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job. My coordinator Crystal was outstanding and went out of her way to get my jeep out for my daughters driving test. Tell her she passed and thank you for the job
7/18/2015
Margret C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lost my insurance check.insurance co was going to stop payment , then they found it. I will have to take car back Monday. Inside where it was fixed now falling apart.
7/11/2015
Tiambe K. VERIFIED CUSTOMER
Vehicle Make : Toyota
This experience was great compared to a couple of weeks ago. The text messages were consistent to what was going on and it was done in a timely manner. Thank you for making my vehicle look good as new!
7/10/2015
Johny B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Do it well Good job
7/7/2015
Willie . VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
7/7/2015
Susan N. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone had a great attitude and the repair went smoothly. I would definitely use Don Mcgill Toyota again.
6/26/2015
Hung Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
First, the transmission shifter handle is loosing
Second, the storage cabinet is not working as it should( little stuck when open and close)