Loved it!! Kept me totally informed on what was going on with text messaging. But the best part is my car was finished b4 the estimated date that I was given. Just loved the all around experience from the rental to my car care!! Thank you!
12/11/2015
Erik S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a issue that was corrected by the great staff at the body shop "Ralph and the cashiers" while my 4 runner was under repair I decided to see if the cost of a full detail job while there was good for me or not. I called the service department and they quoted me 130 tax for my 2012 4 runner. I asked many questions about what I'd get for 130. Which was a full inside / out detail. When picking up my car on 12/10 the invoice said 159 tax. Which did not align with the price I was given. It all got sorted out and price was moved to 130. But it cost me 20 minutes of my time. The cashier noted this has been a issue with service department doing work and not sending back a detailed invoice of charges.
All in all - I'm very happy with the work done by all staff at your site.
12/11/2015
William R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Hood was left open when I was driving car home I had to get off Main Street and get out of car to close ut
12/6/2015
Stephen E.. VERIFIED CUSTOMER
Vehicle Make : Toyota
Emil provided great service and communication with me.
12/4/2015
Adriana S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very fast and efficient.
12/3/2015
Tanner W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Horrible service, no customer service, the car not fixed right and need to go back to be fixed, the person who was responsible to handle the repair his name is Miguel I really never see as poor in customer service as him, my car was at the shop for a month and didn't fix it and need to go back and after wasting a full day that guy with a very cold face saying that what we can do for you in a day, I am going to report you in BBB and I am not going to tolerate my right to get my car to be fixed right
11/28/2015
Manoj N. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I saw that after the repairs blind spot system needed to be reprogrammed.
They did not do it before handing over my van to me. It's just now a Hassel to keep coming to body shop.
Totally unsatisfied
11/25/2015
Sarah N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sloppy job and unprofessional service
11/25/2015
John . VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
11/21/2015
Margaret G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for taking care of me and my new car. The experience was professional and Miguel kept me informed throughout the process. I have always been able to count on Don McGill and will continue to do so. Thank you
Margaret G
11/19/2015
Carmen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent and speedy repairs!
11/12/2015
Graciela C. VERIFIED CUSTOMER
Vehicle Make : Toyota
All the personel that i had to deal with were great.
11/10/2015
Masaaki . VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for all the updated photos!! That was a delightful thought!
11/6/2015
Jens . VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff were courteous and kept me informed, but the repair took nearly 3 weeks, which I find excessive.
10/31/2015
Lynn H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer since 1984.
10/23/2015
Marie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I dropped my car off on Monday 9/21/2015. I was not contacted by the dealership until four days later on September 24. The contact came only after I called the dealership at least five times. The rest of the experience continued to be a very very low level of quality and customer service. The repair took 16 days. POOR Communication. Extremely slow service. Will discuss if interested
10/7/2015
Jan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Like communication by text
10/6/2015
William T. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I came to pick up my car earlier today, the bumper was not painted to my satisfaction the paint job was inferior on the corner of the damage leaving me wonder if the bumper had been replaced as it was supposed to be. They had to do additional work on that area, before the paint was smooth.
10/2/2015
Tam V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Thanks for repairing my vehicle perfectly.
Tm Vu
9/28/2015
Wanda P. VERIFIED CUSTOMER
Vehicle Make : Buick
Great service including fast. Only wished that car could have been cleaned better on the outside. However overall great experience!