Very quick service. Professional and curtieous people
11/15/2016
Diane P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My only question / concern is I dropped my car off with half a tank of gas and feared I would not make it home. Warnings were flahing in 3 different views that I had low fuel.
11/15/2016
Sungjin C. VERIFIED CUSTOMER
Vehicle Make : Toyota
****. Paint color is not right. There are two tone of the color
2. Frank, Kara, & Rebecca are not kind and hard to contact with them
3. Never call/contact me about estimate, repair updates, and etc
4. Takes so many days. Dropoff: 10/31, 7:00am pick up: 11/10 4:30pm
5. Overall, I never fix in Don Mcgill Toyota and never buy any vehicle from Don Mcgill.
Thank you
11/11/2016
Jose R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was by far the most satisfactory experience dealing with car repairs. I highly recommend them. They made every part of my car repairs easy.
11/11/2016
Sherilyn H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The job done on the rear end of my 2016 Chevrolet eqinox looks great and the service was expedient! However, the Knapp Houston emblem was not placed back above the equinox emblem!I don't know if that can be rectified. Thanks for the great service!
11/10/2016
Martita S. VERIFIED CUSTOMER
Vehicle Make : Lexus
You went above and beyond the call of duty....when you discovered ancillary and important "other" problems to be resolved... after the initial estimate.
THANK YOU
11/5/2016
John F. VERIFIED CUSTOMER
Vehicle Make : Honda
Don McGill did a fantastic job on my vehicle. They went above and beyond, and even repaired my rear bumper at no charge!
11/4/2016
Cory F. VERIFIED CUSTOMER
Vehicle Make : Lexus
****. Didn't fix a scratch claiming it was not part of their job even though it was right next to the area damaged in the accident. Why would you think the scratch didn't come from the accident? Why would you return a car with a big scratch right next to the area you worked on and think the customer would be happy?
2. I asked you to do the state inspection while you had the car. Apparently cars can't pass inspection right after a repair because they must be driven for a while after a repair is done to reset certain things. I didn't know that. I guess you didn't know that either because you gave me my car back with a failed inspection, which I had to pay for. If you cared you would have either made sure the car was ready to pass inspection, or just advised me that I should not have you inspect it right after a repair because it wouldn't pass.
Both of these make me think your shop doesn't really care.
11/4/2016
Angelina F. VERIFIED CUSTOMER
Vehicle Make : Honda
I picked up my car this evening and was not cleaned
Properly also my driver's seat is stained and arm rest a person did come out an spayed an wiped the seat
Its too dark outside to see the outcome . White residue on my car I also noticed when I came home
No I am not at all satisfied. I trusted that I would get a minor repair and it turned out terrible experience
11/3/2016
Aida G. VERIFIED CUSTOMER
Vehicle Make : Honda
I want to speak to a manager please
11/2/2016
Samantha M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Team was very professional and super kind
11/2/2016
Hugo H. VERIFIED CUSTOMER
Vehicle Make : Toyota
One area of my car that was affected by the accident was not fixed. Now I have to pay for it to get it fixed.
10/28/2016
Shailesh M. VERIFIED CUSTOMER
Vehicle Make : Nissan
In the end it was a simple bumper replacement which was goofed up with part ordering. That resulted in delay by 3 days from the written commitment. I had to pay for car rental from my own pocket to cover extra delay days. Thinking of taking this matter to court to recover rental charges and lot of inconvenience.
10/26/2016
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was knowledgeable and nice, always happy to answer any quesrions
10/21/2016
Cecily B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My service rep was very courteous. Good
employee representing Don McGill body shop!
10/21/2016
Aisha A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Due date was delayed and car was returned with a few eras that were obvious that needed to be fixed but was ignored.
10/15/2016
Mary Ann. VERIFIED CUSTOMER
Vehicle Make : Toyota
I trust Don McGill Toyota completely for all my Toyota cars needs-the Camry I own now is the 3rd Toyota I've purchased. I faithfully bring it in for regular check ups like I did the other two Toyotas I owned. My only disappointment was when I purchased this Camry SE I wasn't offered a decent trade in and so I sold my previous car-an Avalon to Car Max where I got an amount so much better than was offered @ Don McGill.
10/6/2016
Amathy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent. My experience was painless. Everyone did there part in a professional manner. Everyone seemed eager to do their part. I would compare them to repeat Super Bowl champions. Thanks to everyone involved.