My service person was s Excellent and seems to care about his customers
5/19/2017
Felicia V. VERIFIED CUSTOMER
Vehicle Make : Jeep
James was exceptional in walking me thru the process.
5/19/2017
Jessie K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was very easy and smooth, no troubles whatsoever.
5/19/2017
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Vehicle was repaired to my satisfaction car was clean on the outside and inside friendly service kept me well informed
5/9/2017
**** T. VERIFIED CUSTOMER
Vehicle Make : Ford
Positive experience. Professional, courteous, thorough and prompt.
5/2/2017
Jose G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jose has a question. The new back door he says does not sound like the other when closing or opening it. It sounds very thin he says. I am not able to drive because of knee to come down and show what I mean. Also I notice that when locking the truck it does not have the sound of a horn letting us know its locked. That needs to be checked. I told my Ins lady yesterday about the door but I want Edi to go show you what they are telling me. I can not respond because I do not know why it sounds so different at closing or tapping on the metal door. That's the only thing they are not happy with. I hope Edi can take it by today before closing or the dad.
4/28/2017
Scott M. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly, fast and easy to deal with.
I was kept informed of the progress, with several calls from Bill...in regards to the time frame.
4/26/2017
Allison W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The updates were great. The service was excellent and the speed of service was excellent. We dropped the car off on Monday and it was done by Wednesday afternoon.
4/20/2017
Sam C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Bill Meyer is an outstanding consultant for Rpn Carter. He is patient and works hard to make sure the customer is taken care of. I appreciate all he has done for us (two cars damaged in less than one month! Must be a record of some sort)!
4/18/2017
Jill D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Regular communication on the status of the repairs, which I appreciated. I was also very pleased with the results.
4/6/2017
Christine R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jack was assigned to my trucks body repair.
He handled it first clas as did the techs
who performed the work. Hebert took it
over when we went through insurance and
Kept me up to date on progress.
Only issue was when the responsible party
Intervened and had the parts department
Order duplicate parts. That is a Ron Carter
Internal issue.
Having said this,I have every confidence I
will continue to buy and service all my vehicles
from this well ran business and will continue
to recommend them to friends
3/25/2017
Donnie M. VERIFIED CUSTOMER
Vehicle Make : GMC
The job was well done and I appreciate the QC officer catching work that wasn't to his satisfaction and sending my car back for further work. Over all, the work was well done and I will continue to use Ron Carter for all servicing of my vehicle in the future.
3/22/2017
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Ford
My main complaint is my after market bed cover, and I was told when I picked it up to see about getting it fixed and let them know the cost. My rear bumper does not seem to be aligned with the bed of the truck. Might seem nit picky to some but that is my truck and it was not like that before
2/26/2017
Holly C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for the great repair job on the bumper and bed. Thanks also for the excellent cleaning & detailing of the interior. Great job done by all!
2/7/2017
Kassy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
1/26/2017
Bruce K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciated the texts messages and the updates on the status of my vehicle. It was prompt and no delays which was really nice.
12/28/2016
Chris J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very quick service! I was only in a rental for a week and a half. Very much appreciated!
12/14/2016
**** A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very satisfied with service and friendly responses to updateed information. Will definitely recommend Ron Carter to others.
12/10/2016
Murray R. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did an excellent job in a timely manner and kept us informed of the progress they were making. Everyone was very pleasant and knowledgeable.