Ethran with USAA was so professional, timely, helpful, and polite. He provided a complete full service experience. I wouldn't consider using anyone else in the future. My car turned out better than it was before, I love it. Thank you from the bottom of my heart.
2/21/2019
Kimberly S. VERIFIED CUSTOMER
Vehicle Make : Audi
Car repair finished earlier than expected. Effin was extremely professional. As was the other representative who assisted me when I arrived early.
2/17/2019
Robert M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome job. Truck looks great!
2/9/2019
Denise D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for the clear communication and honest work.
2/1/2019
Kathleen E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work was well done, communication was good.
2/1/2019
Zachary J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
JD is always a pleasure to work with.
1/27/2019
David F. VERIFIED CUSTOMER
Vehicle Make : Audi
JD provided exceptional customer service
1/19/2019
Kimberly H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great feedback throughout experience!!
Very professional!
1/12/2019
Mona G. VERIFIED CUSTOMER
Vehicle Make : Audi
The regular updates were very helpful!
1/2/2019
William M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service!! Repairs completed earlier than expected!
12/23/2018
Rachel W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Efrain was great to work with!
12/22/2018
Kedrick Y. VERIFIED CUSTOMER
Vehicle Make : Jeep
MaMan JD is that absolute best
12/19/2018
Mary C. VERIFIED CUSTOMER
Vehicle Make : Jeep
JD with USAA kept me informed of all updates during my vehicle’s repair. I love the text update feature
12/15/2018
Wendell P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done
On time
12/13/2018
Don H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Ephriam was great to work with. He is very friendly and stayed in communication with me throughout the entire process.
12/12/2018
Margaret H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Picked the car up on Wednesday afternoon, drive it home ( about 5 minutes from dealership) parked it in my garage. Car would not start on Thursday morning. Had no battery related issues prior to repair.
11/23/2018
Peter T. VERIFIED CUSTOMER
Vehicle Make : Lexus
JD was excellent to work with. Quick and easy communications and all completed ahead of time.
11/17/2018
Alfred T. VERIFIED CUSTOMER
Vehicle Make : Audi
Professional and courteous! Much appreciated.
11/10/2018
Victor C. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Service was great. Agent was extremely helpful and always very nice. Also, always available when I had questions or wanted an undate. Thanks so much for your wonderful service and staff.