I hope I will be contacted. I feel I should've able to bring it back and get a free rental car for the day while the repairs are made.
12/8/2013
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Though repairs were made over the Thanksgiving holiday, everything pretty much stayed on schedule. Edward (working with Farmers) was great with communicating to me when everything would be completed.
The guys that actually did the body & paint work did an awesome job! My Jeep looks brand new! AND I was soooo excited to get it back cleaned AND detailed!! It looks great!
12/6/2013
Karen G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great experience !
11/23/2013
Barbara F. VERIFIED CUSTOMER
Extraordinary service'
11/16/2013
Melanie B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am very very pleased, Mr.Carmack was very
Nice and helpful and informing with the
Progress of my Jeep.
11/8/2013
Howard S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and service.
10/24/2013
Vince G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Oscar was fantastic. Could not have been more helpful and kept me fully informed. Very satisfied customer.
10/18/2013
Emily H. VERIFIED CUSTOMER
Vehicle Make : Ford
Edward was fabulous and very helpful!
10/2/2013
David H. VERIFIED CUSTOMER
Vehicle Make : Volvo
It took a little longer than I thought, but I understand that they had to order some parts. All of the staff were very helpful though.
10/1/2013
Michael B. VERIFIED CUSTOMER
Vehicle Make : Land Rover
It took 3 weeks for part to arrive and car was not detailed..
9/24/2013
Michael S. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am a regular customer. Thank for a great service.
9/19/2013
Mohamed J. VERIFIED CUSTOMER
Vehicle Make : Toyota
First of all the agent claimed that he ordered the wrong parts, which delayed the time to get fixed. Then I had to pay from my pocket the extra charges for cab services to go to work. Every time I call the autoshop agent says the car will be ready the next day, which was never true. The shop needs to provide cliens with up front expectations and don't make us waste our time and money.
9/15/2013
Ginger P. VERIFIED CUSTOMER
Vehicle Make : Pontiac
John Sedam (JD) was amazing to work with for the second time now. I have been rear ended twice in the past 3 months. i was so satisfied the first time, I brought my car back with no hesitation. He kept me informed through the entire process and my car was ready the day he said it would be. He was very knowledgable about the repairs that needed to be made and never gave me false hope. I would highly recommend JD at River Oaks Chrysler.
9/12/2013
Richard C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Really professional and courteous team. Oscar did a great job of communicating updates. Thanks
9/5/2013
Cameron B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Hi!
Oscar (State Farm Claims) provided great customer service. The bumper isn't quite inplace. I'll be bringing it back for another try.
8/10/2013
Jimmy S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
was dis organized
8/1/2013
Erick L. VERIFIED CUSTOMER
Vehicle Make : Kia
Looks like new.
7/25/2013
Manuel A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Oscar at body shop was great. He promised and delivered. The process was easy and hassle free. My vehicle looks great again after being damaged. Great team.
7/19/2013
Chris K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks
7/13/2013
Rita K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best Body Shop and the employees are wonderful. Just like family.