J.D. Is absolutely the best! I was always informed and he provides incredible customer service. You are lucky to have him representing you.
3/5/2015
Mojgan S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I had a great experience. My repairs were completed in a timely manner. AJ was very helpful and always available to answer questions and address my concerns. He made a very stressful experience very easy. I'm grateful to the whole team.
3/3/2015
Lloyd D. VERIFIED CUSTOMER
Vehicle Make : Mazda
The experience was very smooth. Efrain was easy to work with.
2/27/2015
Lauren W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Never thought taking my car into the body shop would be this easy and enjoyable. The staff was so incredibly friendly - I couldn't have been happier! The work that was done was excellent and my car looked good as new when it was completed. I'll defjnitely be taking my car back if anything like this happens again.
Thank you!
2/27/2015
Lee K. VERIFIED CUSTOMER
Vehicle Make : Jeep
I cannot say enough about Christian and the mechanics that fixed my Jeep. I was informed the whole time, knew what was happening and when my Jeep would be ready. In my mind there is no other shop in town. I will always bring my Jeep to River Oaks Jeep for anything I need.
2/25/2015
Perfecto Z. VERIFIED CUSTOMER
Vehicle Make : Jeep
I always bring my vehicle to this location , the work has always been exceptional
2/24/2015
La F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
There were many small things I found wrong/not so pleasing after picking up my vehicle. Although small, to me, and when added up makes out to be a huge problem. After 10 days of being at the River Oaks repair shop, I was just happy to finally pick up my vehicle, I don't want to seem petty about the things I found but I think it would make for great customer satisfaction for the customer to not have to find a number of small things wrong that could've easily been taken care of if the employee(s) of River Oaks Chrysler Jeep had taken that extra 5 mins to do. It may have just been an oversight/carelessness on the part of the employee(s) because I just don't think it was intentional; nonetheless it made a difference in my overall satisfaction!!
2/22/2015
Carolyn J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Thank you
2/21/2015
Donald C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Like where I could leave the rental car. Good job. Thanks
2/20/2015
Malcolm R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Edward was very professional and kept me abreast of my "Stacey's " status.(my Cherokee). I appreciated his prompt and courteous answers to all my questions.
2/13/2015
Mercedes C. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was fixed very nicely! Thank you
2/11/2015
Gus E. VERIFIED CUSTOMER
Vehicle Make : Pontiac
The service was great ! But I have one complaint they got speckled black paint on my wheels . They should've covered up every spot that they weren't operating on.
2/8/2015
Rosa V. VERIFIED CUSTOMER
Vehicle Make : Porsche
Ephraim was fabulous, responsive and in touch with status updates on my car repairs. He made the experience very manageable and helped coordinate my car rental.
2/7/2015
Peter C. VERIFIED CUSTOMER
Vehicle Make : Honda
Efren in the USAA claim department provided excellent customer service
2/6/2015
Alexis C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Edward was my contact in the body shop. It was great to deal with someone who really cares. You need more employees like him !
2/5/2015
S T. VERIFIED CUSTOMER
Vehicle Make : Dodge
The AttentivenesS T
2/5/2015
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Jeep
JD made the whole customer experience so easy! He was awesome and
went above and beyond to make my repair as smooth as possible. I appreciate
it so much - thank you.
2/3/2015
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
JD was the best. His hard work & dedication really showed thru. You are lucky to have him on your team.
2/2/2015
Kelly P. VERIFIED CUSTOMER
Vehicle Make : Honda
From the initial inspection to the final inspection, the service was excellent. I will recommend River Oaks Chrysler Jeep for service repairs. This is also the second time I have gone through the dealership for repairs under the insurance. Both experiences were great.