Car seems to be running just fine but I've only driven it about 10 miles. Everyone was very nice and friendly.
6/5/2015
Jenna T. VERIFIED CUSTOMER
Vehicle Make : Ford
Great personnel with friendly attitude, finished ahead of schedule -- keep up the great work. We will consider Helfman River Oaks Chrysler for next car.
6/5/2015
Molly G. VERIFIED CUSTOMER
Vehicle Make : Toyota
JD was great to work with. He was professional, flexible, and really went above and beyond to ensure I was satisfied with my car repairs.
6/3/2015
Yolandia P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The experience with having our vehicle repaired by you guys was great and the up date text messages that were sent as the repair process progressed was refreshing. Keep up the good work. Thank you for everything.
6/3/2015
Glenn H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Job well done. Everyone was very helpful. Oscar did a great job. Also, impressed that the interior was so clean.
5/23/2015
Alejandra P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great body work but my car was dirty when I picked it up
5/21/2015
Andrea M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Efrain was awesome!! Kept me informed about the service of my vehicle and made what I thought was going to be a frustrating process an easy one. Yall should give him a raise!
5/20/2015
Cynthia W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Ephraim was just great!
5/19/2015
Sarah E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Always feel everything is under control with Mr Carmack, and no surprises. Thanks very much.
5/17/2015
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Ford
The communication regarding the update of the repairs, was greatly appreciated. Efram from the repairs department, the folks that officed with him, to the enterprise people were all very friendly and a pleasure to work with. The repairs were great. Being a single woman, I was so excited when I saw my Explorer had been washed. That was such an unexpected and nice touch. Thank you so much.
5/16/2015
Clinton W. VERIFIED CUSTOMER
Vehicle Make : Jeep
I like the new updates
5/15/2015
Theodore L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
New text updates are very helpful.
5/15/2015
Alfredo A. VERIFIED CUSTOMER
Vehicle Make : Buick
Customer requests were not obliged and ignored. I felt i was deceived by Oscar in the auto shop. He lied to me when I spoke to him repeatedly as well as to my insurance agent. I've received outstanding customer service before so I was shocked how this repair service was processed. I felt auto shop did not communcate at all with the customer and relied on an automatic text message to do his job. If that the way Helfman would like to communicate with its customers and not call the customer so be it.
5/14/2015
Alan S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service
5/14/2015
Preston A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Truck looks great after repairs. AJ was great to work with and provided quick feedback on everything that I had questions about.
5/10/2015
Shay B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Marty is the best, so helpful and honest!
5/9/2015
Kathy A. VERIFIED CUSTOMER
Vehicle Make : Acura
JD was great, thanks again for all the help!
5/8/2015
Mary M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Efrain was a huge help and very reliable in helping me understand the repair process. He was readily available to assist with any questions and concerns I had. I knew my car was in good hands.
5/8/2015
Shannon C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Outstanding customer service. I was constantly updated on the status of my car repair.
5/8/2015
Timothy L. VERIFIED CUSTOMER
Vehicle Make : Jeep
JD was very helpful. This is the second time recently that I've had to bring my jeep into the body shop and I very much appreciate JD being so on top of my repairs. He really went the extra mile for me both times and is clearly an asset to your dealership. I'm very satisfied with the repairs.