My rep was not the best at communicating which led to scheduling issues
7/21/2016
Paul M. VERIFIED CUSTOMER
Vehicle Make : Lexus
JD could not have been more courteous or professional. It was a pleasure to have my car repaired at River Oaks Chrysler Jeep.
7/21/2016
Rachael T. VERIFIED CUSTOMER
Vehicle Make : Honda
Ephram is an excellent representative of your dealership. He's professional, accommodating, amazing with keeping us informed and very detail oriented. We have enjoyed working with him very much.
7/13/2016
Charles F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Efrain Medellin was very helpful, courteous, and informative throughout the whole process. Further, my car looks really good: I am pleased with the results.
7/9/2016
Jesus R. VERIFIED CUSTOMER
Vehicle Make : BMW
Great experience! Had very good communication through the process! Exceptional customer service with AJ.
6/30/2016
Hope G. VERIFIED CUSTOMER
Vehicle Make : Kia
The repair was quick. It was done before I was expecting it. J.D. was wonderful and i know my car was in good hands.
6/30/2016
Kelsey M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Aj crouch went above and beyond my expectations. Thank you.
6/28/2016
Bimal B. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys were good
Thanks!
6/25/2016
Pene M. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was a great experience. A.J. did a wonderful job of taking care of me. Many thanks!!
Pene M
6/19/2016
Ahmet A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Oscar, from the body shop, was so awesome that his dedication and efforts made everything seamless. He is a very professional, responsive and kind person. Special thanks to him. I have been a Chrusler group customer and also a River Oaks customer since November 2006 so it has been such a phenomenal 10 years and this is all due to the great people in this company. Thank you.
6/15/2016
Gail S. VERIFIED CUSTOMER
Vehicle Make : Nissan
JD was superb!! My car looks like new! Thx!!
6/8/2016
Cynthia F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job as always!
6/4/2016
Jason Z. VERIFIED CUSTOMER
Vehicle Make : Acura
JD was very helpful in keeping me updated on the repair status of my vehicle. I would recommend the collision center and specifically JD to a friend.
6/2/2016
Alexandra B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Efrain was amazing! He got my car done early and consistently called me to update me on my car. Everyone at the shop was extremely friendly and remembered who I was - very valuable as a customer! My car came back in prime condition. It was a more than pleasant experience.
6/2/2016
Gerald P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The quality of the work was very good.
The staff was very courteous.
5/31/2016
Maisha C. VERIFIED CUSTOMER
Vehicle Make : Porsche
Representative extremely personable and helpful throughout the process. Car looks great. Pretty quick turnaround.
5/29/2016
Greg Y. VERIFIED CUSTOMER
Vehicle Make : BMW
Oscar did a good job handling my car
5/28/2016
Rebecca G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service in my car was impeccable. Enterprise rental company was really annoying though as they didn't have a car for me on the day they'd promised.
5/25/2016
Melissa W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Effrain's work ethic is outstanding! He goes above & beyond, and with nothing but kindness & professionalism, which is truly appreciated and why I've chosen to have my car repaired there twice in the last year. Thank you!
5/22/2016
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Oscar Romano provided outstanding customer service. Being in real estate, I appreciate excellent customer service and think it should be acknowledged. The repairs done on my car were also top notch. Thank you so much!