Very satisfied...our service adviser was extremely competent and kept us updated on the status at least daily and often two/three times a day
In summary, I rate the experience an A+
9/1/2016
Liza W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I would highly recommend this body shop and team. I received regular updates and****, Dennis and Efran were extremely friendly and knowledgable.
8/24/2016
Raquel C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I like the time Efrain took to explain what was being done to my car
every step of the way. Efrain is a very patient, and caring young man.
And I will use your services again, (I hope not
Any time soon)
Raquel
8/24/2016
Leslie C. VERIFIED CUSTOMER
Vehicle Make : Ford
I am so grateful to have found a helpful, honest and respect worthy repair shop. I have amazing confidence in the work and very much enjoyed working with the stall. Thank you so much!
8/23/2016
Antonia O. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Car overheated on the way home after having bumper repaired. Fan was no longer functioning.
8/19/2016
William S. VERIFIED CUSTOMER
Vehicle Make : BMW
Replaced tire rim has not sealed. Need to have it fixed
8/17/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mr. Efrain Medellin provided excellent customer care. Thank you! The quality of the workmanship is outstanding.
8/12/2016
Bartolo F. VERIFIED CUSTOMER
Vehicle Make : Nissan
JD always goes beyond and above to make sure his customers are satisfied. Thank you for all your care.
8/11/2016
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for washing and cleaning my car both on the outside and inside!
8/11/2016
Robert D. VERIFIED CUSTOMER
Vehicle Make : Jeep
I'm really impressed with the extra steps that were made to assist my wife when she came to pick up our vehicle. They handled the rental and helped her move the baby seat back into our car. Great customer service.
8/9/2016
Lillian W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service. Friendly, professional. Would definitely recommend them to a friend.
8/7/2016
Lauren B. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a pleasure to work with JD through USAA. He is highly professional and the body shop does superior work.
8/7/2016
James H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I visited with ****after I picked up my car and exit expressed to him personally that Efren and JB and the guys in the body shop did a wonderful job were very personable and kept me informed during the whole time my car was in for repairs I couldn't ask for more or better customer service
8/6/2016
Kathryn B. VERIFIED CUSTOMER
Vehicle Make : BMW
Efrain was great!! He kept me updated on the status of my car the entire time and worked hard to get it done quickly. It ended up needing a lot more work than we originally thought, but it all got done and I my car back in time to leave town and get home. I have come to River Oaks multiple times, and the work is always top notch. I will continue to recommend you to people I know. Thank you so much for your hard work and getting my car fixed and running like new!
7/31/2016
Sarah E. VERIFIED CUSTOMER
Vehicle Make : Acura
Efrain was wonderful to work with. He went above and beyond to get my car finished before schedule. I appreciated how informative he was during the whole process. He called with regular updates and was extremely helpful any time I had questions.
7/30/2016
Ashley K. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional, respectful, & communicative.
7/29/2016
Scott M. VERIFIED CUSTOMER
Vehicle Make : Honda
Had another great experience!
7/27/2016
**** L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really appreciate JD handling the return of my rental car and keeping me in the loop on the repairs.