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Real Reviews from VERIFIED CUSTOMERS
Jose C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Awesome service!! Efrain was very attentive. He went above and beyond! Customer services like his it's hard to come by. Thank you sir.
11/18/2016
Christopher T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great crew.
11/15/2016
Kevin Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and knowledgeable. Made everything smooth and a positive experience.
11/8/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Service from JD was great. Very easy to work with and talk to. Great meeting the deadline they provided. Highly r commend JD and River Oaks Chrysler Body Shop
11/4/2016
Archie D. VERIFIED CUSTOMER
Vehicle Make : Lexus
They did a very good job of keeping me informed of issues and progress
11/4/2016
Francis C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Efrain was excellent
11/1/2016
Louise A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything looked and worked so good after it was finished. The final touches inside and out- the drtsiling- all made the difference. Thanks for your obvious care in serving your customers.
10/29/2016
Malcolm M. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Efrain was a pleasure to work with
10/23/2016
Ivan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
J.D. Is an absolute to work with. he really goes the extra mile to show that he cares about his customers.I look forward to working with him again soon.
10/20/2016
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Efrain was a great rep. Fantastic communication.
10/18/2016
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Toyota
JD, was an excellent communicator throughout the entire process.
10/18/2016
Dylan F. VERIFIED CUSTOMER
Vehicle Make : Honda
J.D. was very courteous and kept me well informed throughout the repair process.
10/12/2016
Lynne A. VERIFIED CUSTOMER
Vehicle Make : BMW
Redundantly (because I seem to come in waaay too often!) the workmanship is just perfect and there is absolutely nobody better than JD to make you feel taken care of. Never disappointed in any part of the service.
10/12/2016
Edward E. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Efran made my experience SO much better! I was mad at myself for getting in an accident, and upset with the inconvenience of having to give up my SUV with carpools, etc. He checked in with me on a daily (or more) basis, listened to my concerns, and went out of his way to make sure everything went smoothly for me. Not to mention he is just so nice and personable. Thank you for making a frustrating situation as good as it good be! The body work on my car was perfect. I would definitely go back to Efran and the folks at RO Chrysler.
10/9/2016
Andres V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service from Efrain Medellin. We greatly appreciate him keeping his word when he said he would give us updates and call backs. Great guy!
10/9/2016
Elizabeth A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Efrain was very kind and helpful. I felt lucky to have him working on my car.
10/8/2016
Mary S. VERIFIED CUSTOMER
Vehicle Make : Honda
Will definitely come back if I need your good work.
10/6/2016
Tanya G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Efrain was awsome efrain kept me posted on everything everyday above and beyond I will spread the word when I hear anybody needing help to him THANKYOU EFRAIN FOR GOIN THE EXTRA MILE TO EXPLAIN ALL!! :-) :-)
10/6/2016
Helen E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They were all absolutely wonderful. JD got my car done three hours early, when I mentioned I wouldn't be able to pick it up in the afternoon untill after the birthday party was over ...it was done in time for me to pick it up and make a birthday luncheon , where I had to pick up some of the participants who were 85+ The young man who is the prep guy even washed the towels that got dirty while they were sitting on my off-white seats !!! Then JD helped return my rental car and pointed out some additional damage that I didn't even realize I might have had from a parking lot.. luckily Jaime at enterprise had pointed out the value of getting the daily insurance just in case something crazy like that happened.... so I didn't have to wait around because I was covered. Yay !!! A great team effort by everyone !!!!! I got my friends picked up and made the luncheon on time !!!!! I am so glad that I insisted on getting my car repaired at the ROC dealership !!!! Many many thanks !!!! Fabulous fabulous customer service !!!!! Ed Initiated the reason that I always bring my car back to River Oaks Repair !! He has been so helpful with my old 16-year-old car ; and then my brand-new car scheduling and completing my recall items !!! Many thanks again, Helen E
9/30/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Acura
Great customer service and my car was finished earlier than scheduled!
9/23/2016