Efrain was friendly and helpful. He made sure to keep me posted about the status of my car and made sure it was well taken care of!
1/14/2017
Kimberly R. VERIFIED CUSTOMER
Vehicle Make : Ford
JD is great!
1/13/2017
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Text notifications on repairs would have been nice. Other than that, everyone was friendly and helpful. Oscar and AJ made what should have been the negative experience of p as ting for car repairs and getting in a rental smoother. Now I wish Enterprise would put customer service as high on the list as River Oaks Chrysler Jeep and Dodge does.
1/13/2017
Mary J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Efrain Medellin was great. He kept me informed of my cars progress and made the entire process smooth and easy.
1/10/2017
Sean O. VERIFIED CUSTOMER
Vehicle Make : Subaru
Efrain was excellent. He kept me up to date on everything and my car looks great.
1/5/2017
Carl S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service!
1/3/2017
Michelle L. VERIFIED CUSTOMER
Vehicle Make : Nissan
J.D. Was outstanding! From the initial phone conversation to confirm the estimation appointment to pickup/delivery. Top-notch/A1 service.
1/3/2017
Tony M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Grwat customer service. Lacking in a lot of businesses today.
12/31/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Wonderful service
12/29/2016
Jeffrey D. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent & personalized customer service made the experience a pleasure. Thank you!
12/29/2016
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Had a great experience with Efraim. He did a great job communicating with me about delays and the progress of my car.
12/21/2016
Angela K. VERIFIED CUSTOMER
Vehicle Make : Jeep
So much to say! Efram was great and answered all of my questions and everything was so smooth. I had arranged a car rental and when it wasn't ready in time for me to return to work, Efram called another rental and had someone drive me there so I could get back to work!! I also had told Efram that I wanted a bit of work done while it was there - including brakes. I told him about an incident i had with Mac Haik who replaced my last set of pads. They forgot to put the caliper bolt on correctly, and my wheel came off when the caliper bolt wasn't holding it to the car frame anymore which was less than a week later. He spoke with Ed Cains and Ed called to tell me they received he message and they would triple check it! When they inspected it, they noticed the caliper bolt had zero thread and replaced it for me. I'm so relieved!! Special thanks to Efram and Ed.
12/12/2016
Kenneth L. VERIFIED CUSTOMER
Vehicle Make : Acura
Repairs were completed in the estimated time. I was updated frequently by text about my car's status, which was unobtrusive and courteous. Car came back looking better than before!
12/10/2016
Luc D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The person in charge of my car (I believe his name is Ethan) was perfect. He called me constantly with updates and was extremely helpful.
12/9/2016
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Honda
Efrain Medellin was great. Always so professional!
12/7/2016
Kristopher H. VERIFIED CUSTOMER
Vehicle Make : BMW
Efferan was great his communication was excellent and he got the job done. Thank you
12/7/2016
David J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
JD performed an excellent service. The repair was great.
12/6/2016
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Honda
JD kept me upto date with texts and helpful when I talked to him.
12/3/2016
Aaron K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service.
Very satisfied.
11/19/2016
Brian B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Efrain always takes good care of me, providing timely updates, responsive service, and professional communications. I hope you all appreciate him as much as your customers do!