River Oaks Chrysler Jeep Collision

Thanks to the crew at River Oaks. I am very pleased with the care you put into your work and keeping your customers satisfied. Thanks again for everything.

They did great!

The team at River Oaks Body Shop did a great job repairing my Jeep. They also painted the entire front bumper as a courtesy during the repair.

Excellent work. Completed earlier than initial estimate.

My 10 day old dodge truck took a hunk of metal through the grill - and I was concerned it was bad. The body shop folks took in my truck, looked it over, and had it repaired before I could even worry. The greatest!

Customer service Communication was very informative.

Efrain kept me informed throughout the process

JD was great. He was attentive and personable! He made my experience amazing!

Repair dept did great job

Very good servicr!

JD is very helpful and responsive.

This is my third repair with Ephraim in the usaa office he is extremely professional and communicative throughout the repair process. I am always pleased with my repairs.

I loved the text message updates,they made it so easy. The car looks good as new! Great work, great customer service.

Efrain was my contact and he was very helpful and kept me updated about the status of my car frequently. I enjoyed working with him and would certainly request him in the future. The work done was up to the usual standard and I am so pleased to have my car back!

J.D. was very nice!

Oscar Chavez was great to work with. Great communication and made sure I was happy with the work that was done. Thanks again!

Great job everyone. Efran was especially helpful and very professional from start to finish. Thank you!

JD was great. He kept me informed every step of the way. As a liaison for USAA, he was superb!!

Effrain was extremely professional and helped navigate the car rental and a few insurance questions which was awesome!

Nathan and I are always very happy with the service and work that JD and ROC provide us each and every time our cars go into repair. We know that JD always sees to it that our cars are fixed and brought back to us in either in restored condition before the accidents or better than we had them prior to the car wrecks. We both drive Mercedes, so at first I was concerned that the knowledge and know how maybe an issue since your dealership focuses on Chrysler. Due to Autonation having my car on and off for 7 months and still not fixing my car appropriately, I choose to give you guys a chance to fix their screw ups. To my surprise JD even found more areas that they should have fixed under this one claim and they didn't fix the areas in which they said they did. Needless to say it was a mess. I realized that I should have just gone to JD first. Well 2 years later we have been bringing back our cars from more accidents and we wouldn't take it to anyone else even if you guys were not par with USAA because we trust that what you say you are going to do you do it and do it right the first time. Our cars are always given back to us on promised delivery time or before, service is always ????% with JD he always keeps us in the loop. I believe his motto is " I take car of your car as if it was my own". One last thing JD is an asset to USAA and ROC. Sincerely, Melissa C