You guys always do good work. Love the way you keep us updated on the status.
3/12/2019
Carolyn M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was not given an estimate of damages before repairs were done. Was told an estimate would be made and I would be contacted instead I was not given and estimate and repairs were made without the opportunity to take it somewhere else or get any other estimate done. Brought the car back less than a week later for the exact same problem for which it had to be towed. Was told I wasn't given an after repair scan that they usually do. They don't return calls back in a timely manner not before the repairs and not for the day I had to bring the vehicle back. Called at 7am and again at 8am when they opened was transferred to Robert who never answered, left a voicemail and call was not returned. Had to keep calling and ask that he personally give me a call back. Then was made to wait in the lobby while the scan was done that should have been done after repairs were made. I am adopting a newborn in two weeks and my vehicle is unsafe to drive, shakes, pulls and has the same problems it had supposedly been fixed for. Also received several calls while in classy to fill out this satisfaction survey. Extremely unsatisfied.
3/8/2019
Robert C. VERIFIED CUSTOMER
Vehicle Make : Ford
Receiving updates on progress is a great idea of yours and I appreciate. Speaking with Dan gave me a good idea on how things were going. When I picked up the vehicle I was amazed at how all the lines lined up and what a truly superb job that was done on the vehicle. Thank you so much for a great job and I will recommend Car Crafters to my friends.
3/7/2019
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone was very helpful. Appreciate Dan and his phone calls and the updates via text messages. Thank you Car Crafters team.
3/6/2019
Ade T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was great and the service agent who took care of the repair was extremely helpful and friendly!
3/6/2019
Christopher K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Robert was very friendly, attentive and professional. I have had the misfortune of using Car Crafters twice since January, and on both occasions your advisers were great. The repairs were excellent as well. Thank you Car Crafters.
3/2/2019
Harris M. VERIFIED CUSTOMER
Vehicle Make : Audi
I recommend the Montaño shop to everyone.
3/2/2019
Matthew J. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you Rodger you always make sure everything is done right.
3/1/2019
Janelle G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thanks for the great work!
3/1/2019
Patrina H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone is very friendly, Roger who took care of my truck was very knowledgeable and patient. I'm very happy
2/28/2019
Ruby S. VERIFIED CUSTOMER
Vehicle Make : Acura
Its beautiful again!!! Thankyou so much everyone!!!!!
2/23/2019
Monica Louise. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you very good job thanks to all very satisfied.
2/23/2019
**** T. VERIFIED CUSTOMER
Vehicle Make : Toyota
They told me my vehicle was ready. When I came to pick it up, it was discovered by me in the inspection that the repairs were not complete.
2/22/2019
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Honda
All your staff were kind and quick. Robert was in charge of my car and me. Managed both well and provided clear info. Thanks, y'all!
2/22/2019
Terry H. VERIFIED CUSTOMER
Vehicle Make : GMC
Thanks very much!
2/21/2019
Janice M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service and service. Thank you
2/21/2019
Kristin H. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks perfect and it was finish 2 days early. Thanks
2/21/2019
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Robert was great to work with! He was very pleasant, thorough, explained things well and kept us up-to-date. He is an asset to Car Crafters!
2/20/2019
Caron A. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks absolutely perfect. Thank you for doing such great work!