Dan kept us informed along the way and our vehicle looks great. Thanks
9/27/2018
Miguel M. VERIFIED CUSTOMER
Vehicle Make : Acura
I had to wash the car inside and out... I would think that would be standard... other than that everything is good
9/27/2018
Ted L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks like a new car.
9/25/2018
Lee V. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was super nice and so helpful. Made the process flow smoothly. Thank you.
9/23/2018
Alberto D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service! Victoria was very helpful! and my service advisor kept me informed
9/22/2018
Larry D. VERIFIED CUSTOMER
Vehicle Make : Ford
Passenger side door work was not completed. CC had the vehicle for three weeks and called today at 1645 stating all their work was completed. Rushed over to make certain I could pick up the car before they closed and paid for the deductible and waited for the vehicle. Only to find the work was not complete at all! Who does that???? Decals also missing? Why the rush of the work wasn’t competed! Told to bring the car back next week and should only take a day or two. Recommendation is to have the vehicle inspected to verify work is all done before calling customer. Very disappointing.
9/22/2018
Herb B. VERIFIED CUSTOMER
Vehicle Make : GMC
Waiting on a call for parts ordered to arrive , repairs are incomplete at this time.
9/10/2018
Cheryl H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Awesome service
9/8/2018
Andrew D. VERIFIED CUSTOMER
Vehicle Make : Kia
Car ended up being a total loss but appreciated the professional responses from your staff. Very friendly and helpful. Thank you
9/7/2018
Garth D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes... to date I am. Parts are yet to be received by yourselves to satisfy completion of this repair’s full job-task !
9/6/2018
Tammara T. VERIFIED CUSTOMER
Vehicle Make : Honda
Carcrafters is amazing. They restored my car to its original beauty in the time frame promised. Dan always kept me informed of how things were progressing.
Thank you!
8/31/2018
Keith L. VERIFIED CUSTOMER
Vehicle Make : Kia
Looks good I appreciate having repair done in a week instead of the initial estimate of **** and a half week. Thanks
8/30/2018
Jim B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I can't say enough. A most positive outcome for me. The service staff is the best and the work was very quick and really does look like it never happened. That matters greatly to me. Thank you all.
8/29/2018
Lowen A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional job. Advisor very friendly and knowledgeable.
8/23/2018
Rafaela G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks
8/23/2018
Larry P. VERIFIED CUSTOMER
Vehicle Make : Mazda
I really appreciated the progress reports
from Roger **** after the work started.
It was helpful in planning each day and
not having to call for updates. I will not
hesitate to recommend your operation in
the future.
Thanks
Larry P
8/22/2018
Promise R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Matt did a great job communicating with me about the work that was needed and the ordering of parts.
8/22/2018
Derek C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased with the service excellent personal!!
8/21/2018
Clinton W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and quality work. My wife said her car "looks brand new".
8/17/2018
Jacque M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Generally good job. Would have liked a phone call in addition to texts as far as what damage was done to the car, and what was done to fix it.?Though texting is convenient for small amounts of information, actually talking to the customer is better able to meet their knowledge needs and concerns. I would have liked the tire changing equipment cleaned up in the trunk. I would have like the towing site plate caps replaced where they belong so I would not have to do it.