Second time needing their repair services and both experiences have been EXCELLENT! Professional, honest, timely, kind, and prices seem appropriate. Can't say enough about this business. Highly recommended to anyone in need of the services they provide!
3/9/2017
Susanne S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Best staff and customer service by far! Will always bring my car to Sams. They did an amazing job on my car. Customer forever.
3/4/2017
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome people, great work! Thank you so much!
3/1/2017
Nate R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick, fast, and friendly service. Couldn't as for anything else
2/25/2017
Duane W. VERIFIED CUSTOMER
Vehicle Make : GMC
Awesome job!
2/22/2017
Emily S. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car looks and feels great. Thank you!
2/21/2017
Jessica H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for a job well done!! My car looks brand new and so pretty!!
I can not even begin to show how much gratitude I have for Sam's Automotive!! You made this the easiest and fastest experience!!
2/18/2017
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Audi
The car looked great and the wash and wax was a really nice touch that I wasn't expecting
2/17/2017
Donna S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank yiu!
2/8/2017
Masemo M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I like how you guys you fix car you know how to fix
12/28/2016
Madison S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was super nice sand helpful. I needed my car done a day early and they they jumped to the challenge.
12/24/2016
Mark E. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys had very fast check in and when my car was finished
Easy check out and all the work was done fantastic I couldn't even tell where the damage had been.
11/24/2016
Phaleacha S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience with Sams automotive and enterprise was AWSOM. I picked the right company to fix my car. I would recommend Sam's Automotive to anyone. My car looked brand new...
Thank you Sam's Automotive
11/12/2016
Rene G. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Sam's automotive is great always so helpful and nice really like Larry he's awesome
9/3/2016
Katie W. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for cleaning my car, and I'm sorry I didn't get everything out of it first. I've never had an autobody shop do that for me, so I didn't think to get all my stuff out. I'm sorry! And thank you...the repair looks amazing, too :)
7/30/2016
Rita S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for making this event easy @ professional
7/30/2016
Hilda R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent customer services.
7/23/2016
Kristine K. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service!
6/23/2016
Gary W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was told my repair would take 5 days, and it ended up taking nearly a month. I ended up driving my truck back and forth to Montana which cost double of what it normally cost. My fog lamp was glued back together instead of being replaced. But other than those few things, the car looks good and I'm happy to have it back.
6/4/2016
Craig Z. VERIFIED CUSTOMER
Vehicle Make : Kia
After going thru a accident the whole deal is stressful, when you go without your car that's stressful. Then you and your insurance company pay a large amount of money for repairs.
Things are forgotten, I understand that, companies are busy, I also understand that.
We have a garage and car that stinks like antifreeze because they had to replace it, I was told its from over spill and it heating up... Solution implement some kind of power wash of engine area after they are done doing this step.
Also, I had to drive around to get horn fixed by dealer because they forgot a part on the hood. If there was a 100% check out sheet, I'm guessing this simply part would of been caught and avoided. I caught it right when I picked up car only to be told on the spot to contact My dealer to address it on my time, when it could of been taken care of much differently.
I understand your a big company, that is really busy, but come on. It seems like you guys go so far with customer service only to end like this. Kinda bums you out... I'm done rambling, if some one has actually read thus far, just remember to put yourself in the customers shoes.
Thanks much.