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Real Reviews from VERIFIED CUSTOMERS
Steve G. VERIFIED CUSTOMER
Vehicle Make : DODGE
The Bumper on the Truck looked AMAZING “” I’m Greatful to Sams Automotive for doing a Great Job
8/1/2019
Christine S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I appreciated the Enterprise on location and the speedy service. Well done!
7/23/2019
Deborah H. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Professional, kind and always willing to explain things!
7/19/2019
Kimberly M. VERIFIED CUSTOMER
Vehicle Make : DODGE
Five ??????????
7/19/2019
Emily E. VERIFIED CUSTOMER
Vehicle Make : SUBARU
It was great service. Car was clean at pick up. I really appreciated the text updates.
7/18/2019
Michael S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Professional, efficient, so kind every step of the way. It’s awful to get into a car accident and going to your business diffused the stress! As far as my car is concerned, so far so good! Thanks everybody ????????????????????????
7/4/2019
Ezequiel C. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Everything was amazing from the beginning to the end.The process was fast and my car looks better then ever thank you all very much.
6/28/2019
Kenneth N. VERIFIED CUSTOMER
Vehicle Make : BUICK
Friendly and knowledgable staff!
6/22/2019
Thwayne J. VERIFIED CUSTOMER
Vehicle Make : JEEP
Great service.
6/18/2019
Raena F. VERIFIED CUSTOMER
Vehicle Make : SUBARU
When I picked up my vehicle, I noticed a few errors to the repair. The services took my car back and repaired the most obvious error. Upon second return, my car was brought up with out any attention to the other errors I pointed out, nor am explanation about the repair or the alignment issues I noted and brought up with several hand prints all over the repair area. So it was brought back dirty and now DENTED. The front desk just wanted me to close out my service. I do not think the repair is completed so I made it known. Another person came out noted my concerns and asked if I could bring it back another day, to have the repair assessed and because it was 5pm ( not close) they had no one to look at the car any further. For a body shop with such a reputable name and service I am rather surprised at the lack of detail to my repair, lack of concern that the repair is not correct, and lack of interest in creating a happy customer. It seemed they were mostly concerned with close out my service ticket than the lack of quality work they placed on the street. I also feel at other body shops if I said it’s not correct they would of kept it not sent me on my way and with the assumption that parts needed to “settle” and check it in 2weeks. Hood alignment isn’t going to settle into place- that is some smoke...
6/9/2019
Gayle W. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The Suburban and bumper repair looks great! Everyone on staff was very courteous and helpful. I was especially surprised at how clean the car was, inside and out, when I came to pick it up. Not many businesses have your company's standards these days. I will definitely spread the word on what a great business you are running!
6/6/2019
Colleen L. VERIFIED CUSTOMER
Vehicle Make : MITSUBISHI
Sam’s did a great job on my car. They kept me posted on the progress and even had the car ready a day ahead of schedule. I would recommend them to friends and family.
5/31/2019
Max R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good people, great service. Thank you so much for making an unfortunate situation bearable.
5/24/2019
Bradford P. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was not done complete
5/11/2019
My /. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your staff was very helpful throughout the whole process! I liked the automated updates that you guys gave me on how the car was doing. The car doesn’t even look like it was in an accident before. The car looks brand new! You guys did an amazing job!! Thank you for your service!
5/8/2019
Christopher J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service thank you!
4/27/2019
Maxine Q. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Appreciated the ride to and from and that my car was sparkling clean inside and out. What a nice extra touch.
4/27/2019
Norah D. VERIFIED CUSTOMER
Vehicle Make : Subaru
You do extraordinary job. I am so pleased to have you as my service partners. I would proudly refer to people.
4/20/2019
Steve N. VERIFIED CUSTOMER
Vehicle Make : Acura
Great repair, smooth operation...highly recommend.
4/13/2019
Trevor . VERIFIED CUSTOMER
Vehicle Make : Subaru
Professional and prompt services. Including rental car selection, I’m completely satisfied with Sam’s services.
4/12/2019