My car was repaired very professionally and the service and follow up was beyond expectations. I’m very satisfied rat this point in time and glad to finally have my car back.
5/18/2018
Kristin L. VERIFIED CUSTOMER
Vehicle Make : BMW
The only place I would bring my car
4/26/2018
Jessica T. VERIFIED CUSTOMER
Vehicle Make : Volvo
Paula was so helpful. I brought my car to Sterling after it had been incorrectly repaired at another body shop, and Paula put my mind at ease. Her professionalism and knowledge made an unfortunate situation a little easier.
4/21/2018
Robert D. VERIFIED CUSTOMER
Vehicle Make : Audi
Everyone I interacted with was positive, pleasant, respectful and responsive!!!!
4/7/2018
Judy G. VERIFIED CUSTOMER
Vehicle Make : Porsche
I have been to Sterling more than imagined with my 2016 PORSCHE Cayman baby...two different keying incidents, a client backing into my car, and a rocker panel issue. Sterling has always been the best: thorough, with professional expertise, and thoughtful TLC. Paula Villalobos is THE best client advisor. Thank you!!!
4/7/2018
Jovito J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Sterling Collision has always provided me with optimum customer service. I remember when I was going to the old location on Mosher and the service was excellent and this has not changed.
Paula was my advisor and she was both professional and courteous. She was always accessible to return calls or email messages. Sterling Collision is fortunate to have her as part of their team.
I have always referred my friends to your company. They, too, have communicated to me the great customer experience that they had.
Stay blessed!
Thanks!
Regards,
Jovito (Jo) Javier
3/9/2018
Ivan K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
One of the best services I have ever had in a body shop. Paula is amazing and kept me updated regularly. The repair itself took a bit longer than I would imagine, but the quality looks great! Front desk (forgot her name) is also fantastic! Definitely you have the right people dealing with the customers.
2/28/2018
Rick W. VERIFIED CUSTOMER
Vehicle Make : Porsche
Items were stolen out of my center console glove box which has nothing to do with repairing my passenger side back half. My car was pilfered by someone while it was in your charge.
2/26/2018
Ana F. VERIFIED CUSTOMER
Vehicle Make : BMW
Service was excellent! Thank you paula for keeping me updated at all times
2/24/2018
Corrine M. VERIFIED CUSTOMER
Vehicle Make : BMW
I was very satisfied, the staff was extremely helpful and professional. My car looks great! I appreciate that is was cleaned inside and out.
Thank you,
Corrine
2/24/2018
Jacqui S. VERIFIED CUSTOMER
Vehicle Make : Audi
Paula Villalobos was very diligent in keeping me informed of the repair schedule. The reception staff is welcoming and very helpful. The seats in your waiting area are very comfortable. The office presented more like a corporate office rather than a auto repair facility. Well done!
2/22/2018
Clemente H. VERIFIED CUSTOMER
Vehicle Make : Porsche
Paula is excellent. Communication is what made the difference, she is on top of it
2/17/2018
Rudy T. VERIFIED CUSTOMER
Vehicle Make : Honda
Paula was amazing! She was helpful and understanding and most importantly her customer service was outstanding. Thank you to all the workers for ensuring that my vehicle looked as if it was new.
2/17/2018
Kari B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paula was amazing and professional. The car looks like new. Sterling went above and beyond to make sure I had my vehicle back in a timely manner and were very kind and polite
2/16/2018
Jaime T. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I could not be happier with your workmanship and staff, including Taylor. I will continue to recommend your company to friends and family.
Sincerely,
Jaime T
2/7/2018
De N. VERIFIED CUSTOMER
Vehicle Make : Audi
keep going
2/1/2018
Yuanyuan M. VERIFIED CUSTOMER
Vehicle Make : Audi
Paula is a really nice person who helps me a lot!
1/14/2018
Gloria G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job bumper looks Perfect
1/10/2018
John L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I have used Sterling Autobody before and so I had high expections. My advisor Paula Villalobos, she was very professional and courteous. She answered all of my needs and concerns in a timely manor. I could not be happier with the results. If I ever need your services again, I would choose to Sterling because of Paula Villalobos.
Best Regards,
John M Loof
1/5/2018
Jorge D. VERIFIED CUSTOMER
Vehicle Make : Audi
I appreciated the communication between myself and Paola at Sterling. my car was ready prior to the set date. My car was left in perfection condition, and I loved the detailed car wash. Thank you all for your help.