York Collision Center

Very satisfied, staff provided excellent customer service!????????

I already provided details in my first survey.

Office staff was friendly and professional, the work was done several days ahead of schedule, and I was pleasantly surprised to find my car cleaned inside and out when I picked it up!

i already completed your survey and should of got a response. However I did not and will probably do everything so that my friends and family will never use your services again. Dan Decker ****-****-xxxx

Everything looked great! And thank you for detailing the interior! Thank you!

We’ll done. Great quality work. Estimator was great, too (Stephen Norwood)

Repairs were not complete upon pickup. Had to take to mazda for repairs. Communication not great

Quality repair, not pleased with customer service.

I wish they’d stop sending me surveys.

Well when I had my wife’s car fixed because the ignition locked the locksmith made sure that the key matched my doors and a new ignition also I’m pretty sure when I had my Xterra before the damage my light ring went the whole way around the ignition not just a half a moon

They helped me every step of the way and my car looks great!

Well taken care of.

Good job fixing my car

Thank you

I had an absolutely horrible experience I will never trust this company to help myself or any of my friends or family I have already warned everyone not to go here that it’s absolutely horrible customer service was dreadful the only person that was kind what is the gentleman that was removing my paint in the body shop I cannot remember his name but I do have a video of him working on my car seeing as I have cameras in my car he was not the problem whoever else was working on my car was took my car in for a road paint removal which should have taken two days ended up taking almost 12 seeing as my car had to go back in because paint was removed which makes no sense seeing as they had my car for how many days, then they knocked my car out of alignment somehow lied to myself and my insurance agent when I brought my car in the second time to have the paint removed as instructed they sprayed over it after myself and my insurance told them not to do that to remove the paint even if they had to repaint a part, I paid to have it removed not paying it over this place is absolutely horrible and I will never go here again nor will any of my family seeing as all they do is cheat people out of money and give vehicles back in worse condition than they were in

Customer service was very helpful and kept me up to date

Thanks for everything, the personal was very proffesional

York Collision did a nice job on my vehicle. Also, they are very organized, and have a clean and professional looking facility.

I found the whole experience, from start to finish, to be a well organized and professionally executed process. I appreciated the frequent updates, the ease with which the insurance and car rental was dealt with, and the quality of work on the repair. Everyone I came in contact with was friendly and helpful

The body work was done very nicely, the damage on the exterior looks very good. On the interior, I can still notice places that could have been cleaned a little better. For instance the passenger side speaker still has debris inside the speaker mesh. Overall it was a good job, just a few places where attention to detail could have been better.