Search

Real Reviews from VERIFIED CUSTOMERS
Pam K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Service was great! They got my car in right away and finished it sooner then expected. The car looked perfect!
5/2/2018
**** P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you all so much for everything. You went above and beyond for me. I will always recommend you to anyone that needs work done. Thank you again.
4/27/2018
Terry B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Keep up the good work! Communication with the customer is extremely important and I was kept in the loop every step of the way! Josh was great at explaining the process and when I could expect repairs to be completed. Overall a very positive experience!
4/25/2018
Jarod &. VERIFIED CUSTOMER
Vehicle Make : Subaru
Amazing communication, quick service, very professional
4/23/2018
Mike J. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service
4/22/2018
Kaleen C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Amazing customer service at ABRA during my experience. I was able to get my car in the same day that I needed a quote. Mr. Wolf was very helpful when talking to me on the phone before I came in so I knew what to expect. When coming in for the quote my insurance had already communicated with ABRA and details were available for me on the coverage. After looking at my car thoroughly but timely Mr. Wolf was able to show me the damage and explain the process to fix it. When I indicated I may not be able to do it right away Mr. Wolf expressed understanding and empathy, also caution, as my tire needed to be replaced. I was able to bring the car back in a few days later and all was handled just as I had been promised. A great team effort with Enterprise, as the came right to ABRA with my rental. I was given a timeline again and sent on my way after just a brief time. Amazing the amount of time I had expected to wait in a waiting room, and I don't think I would have even needed a chair at ABRA, so quick! I received text updates and phone calls about my car. When it was time for me to pick up everything was again explained very clearly. I was back in my car in just minutes. I teach customer service courses, and I will be using my experience at ABRA as an example of some of the best service I have ever received. Timely, organized, friendly, helpful and of course cheerful were all some of the key elements that ABRA demonstrated. Thank you for your commitment to making you customers experience a positive one.
4/22/2018
Geoffrey W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service and my car looks great! Thank you so much!
4/20/2018
Meghan G. VERIFIED CUSTOMER
Vehicle Make : Honda
Experience was amazing. ABRA made everything so easy. They were quick with repairs, kept us informed, and were very friendly
4/14/2018
Tammy A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I couldn't have been happier with my Abra experience. They were professional, kind, timely and communicated very well. Justin is such a great asset to your tram. He was so helpful and was a great advocate. My car looks great and I'm so happy it's back on the road looking as good as new, inside and out. Thank-you for the great service.
4/13/2018
Cherie S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was kind and accommodating. They explained everything and kept me up to date.
4/11/2018
Paul B. VERIFIED CUSTOMER
Vehicle Make : Buick
Very friendly and professional!
4/10/2018
Richard O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Nice people and fast service.
4/7/2018
Ken M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They were very professional and got the job done in the time they promied and the work and service was exellent
4/2/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service! I will continue coming to Abra in Lacrosse with my future needs.
4/1/2018
Ismael R. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service you guys did great job
3/31/2018
Peter K. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service, job well done.
3/31/2018
Robert R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service and quality repair better than new. And Justin was superb!
3/29/2018
Brenda B. VERIFIED CUSTOMER
Vehicle Make : Kia
Very friendly staff and great service.
3/24/2018
Rick B. VERIFIED CUSTOMER
Vehicle Make : Subaru
What a great experience. Abra kept me informed during the whole repair process. They let me use a loaner car. Josh was super nice, professional and knew the business well. I highly recommend this company.
3/24/2018
Kevin D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Abra is always my “go to” auto repair company. They are prompt, accurate with their estimates, and very friendly. Top notch company.
3/22/2018