We enjoyed the text and phone updates although they were a bit off on time but it was ok.. At least we weren't guessing or felt like we were just waiting and waiting???? The paint matchup was awesome!! And so were the stripes. Well done job thank you very much !!
2/28/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Ford
The text messages I got were miss leading saying my Vehicle was on Schedule and when I would called I was told not to pay attention to the text but other than that my truck looks good
2/9/2016
Lindsey H. VERIFIED CUSTOMER
Vehicle Make : BMW
The staff at Abbra is always super nice and they always do an awesome job!
1/30/2016
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Kia
This team at ABRA went above and beyond to help me get the car back to my son. They are a wonderful group to work with and would recommend them to everyone. Furthermore, the car looks amazing.
1/9/2016
Peggy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Frank always comes through for us. I was concerned if I would get my SUV before the holidays. Thankfully with Frank & Tony's help we did.
12/24/2015
Greg B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I didn't have a repair done, it was insurance claim where they estimated our damage. Super supportive and helpful at every turn.
11/17/2015
Chad H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
After getting my car back, I was completely happy with my repairs and the service, however something was wrong with my headlights and the speedometer wasn't working right so I had to take it back out to Cleveland and lost sleep for work.
11/14/2015
Theresa L. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire staff was great and easy to talk to. Donna was very sweet and I can tell she cares about her customers.
11/7/2015
Gerald H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for keeping me infomed.
11/6/2015
Judy A. VERIFIED CUSTOMER
Vehicle Make : Isuzu
I was completely satisfied with customer service, the time frame in which the car was repaired and most of all the work itself was great.
11/6/2015
Tom D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great repair and really worked to meet my timeline. Also kept me informed on progress. Whole team gets A plus.
10/31/2015
Jerry H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The interior of our vehicle was full of dust. It should have been cleaned before pick up. Other than that everything was good. Just wanted to give our input for future customers. Thank you
10/1/2015
Chris G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extremely fast, efficient, and friendly.
9/16/2015
Paul T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks good job
8/28/2015
Neil G. VERIFIED CUSTOMER
Vehicle Make : GMC
Nice folks
7/1/2015
Marty D. VERIFIED CUSTOMER
Vehicle Make : Ford
They were supposed to replace the Ford emblem on the back of my truck and they did not do so even though it was on the invoice. If I had not noticed, it would not have gotten done. They said they will call me back so I can bring it in again so they can do it.
6/26/2015
Sias R. VERIFIED CUSTOMER
Vehicle Make : Ford
Well done! Thanks!
6/22/2015
Ryan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job on the repairs and very friendly and helpful employees all around.
6/6/2015
Judy A. VERIFIED CUSTOMER
Vehicle Make : Isuzu
Abra is the greatest!!!!! They did a top job on my vehicle and the office personnel and Tony my adjuster, were very professional. You can trust Abra all the way. I especially liked the text I received on my phone with updates on my car repair and completion date. Abra is the place to go.
6/5/2015
Bruce O. VERIFIED CUSTOMER
Vehicle Make : Honda
My sales person frank guaranteed me that my estimate would be 1200 less bc I would not have gotten my older highileage car fixed bc it would increase my insurance rates. When I picked it up it was 1700 and he could only show me small incidentals as to why it was 500$ more. Extremely frustrated. Would like someone to call and explain this to me.