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Real Reviews from VERIFIED CUSTOMERS
Matthew P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The experience from start to finish was absolutely stress free. Everything was handled for me, and the repairs were perfect. Could not recommend Abra enough in the future to friends and family. The team really went above and beyond my expectations.
5/29/2014
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brian was very nice , answered all my questions and my car looks great . I got a call every day updating me which was great. . Very good experience!!!
5/23/2014
Greg S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very excelent. Work I am very. Happy
5/21/2014
John B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very nice and professional . And did a great job on my truck. And kept me updated on the progress. Thanks again
5/20/2014
Michael M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The lack of follow up and communication with CJ and Kevin was dissapointing given that my vehicle was a rework and that I was a repeat customer. I actually had VW, who was performing some of the repairs contact me throughout the process and who had asked me if I had heard from CJ with status updates. When picking my vehicle at Village VW, the VW service Rep Ben happened to point out to me that CJ was present in the service area, roughly 10 feet away and CJ never made a motion to approach me, introduce himself or ask if I was satisfied with my vehicle. So no, I'm not at all satisfied with this experience.Please I'm not merely a disgruntled customer that takes pleasure in complaining for the sake of complaining. I am though a 30 year professional in the trucking industry, 25 of which with the same organization who happens to be in the top three of the privately held truckload carriers in the nation and I hold a VP level position with many of these years directing our customer service department. I submit this respectfully and would hope that you use this as a coachable moment with your staff.
5/15/2014
Uzi B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done and I enjoyed the personal touch too. Total peace of mind and wonderful experians. "Right on".
5/9/2014
Kathy R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My service was great. Will definitely use them again if needed
4/30/2014
Travis B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great work and on time
4/30/2014
Brittany U. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great service and letting me know how my car was along the process. I'm very happy with the results!
4/28/2014
Gloria D. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome communication and amazing customer service. I am a repeat customer and these are just a few of the reasons. I was able to go in, drop off my car and they called the rental company for me. When my car was renewed I was able to leave the rental car with them and follow up with hertz the next day!
4/24/2014
Sandra S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
2nd time my Bettle has been to ABRA. Justin has been great both times. Thank you.
4/24/2014
Cynthia L. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very friendly staff. Liked the daily updates. Excellent repair job. Thanks
4/23/2014
Richard E. VERIFIED CUSTOMER
Vehicle Make : Honda
A very good experience. Justin was great to work with. We were a little disappointed when the repair of the steering by Honda did not go as expected the first time but eventually all the problems were properly corrected. Given our experience we'll come back to Abra if the need ever arises. Thanks for taking such good care of us.
4/18/2014
Willie H. VERIFIED CUSTOMER
Vehicle Make : GMC
I have nothing but the highest compliments fer ABRA's customer service and repair of my vehicle. You made it "like new." Tracey is an excellent ambassador for your company. She kept me informed about the status of my vehicle. Overall, I am completely satisfied with all aspects of ABRA's service. Thank you, Willie H
4/16/2014
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They made my experience wonderful and my car looked brand new again thank y'all
3/1/2014
Terry S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good.thank u.
10/11/2013
Lamar P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every person I met went out of their way to insure a great experience for our repair. We were kept informed and the service was done promptly and professionally. We highly recommend Abra! Thank you!!
10/9/2013
Aimee R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Abra has always fixed our vehicles to our satisfaction and the staff has treated us with respect. Thank you
10/9/2013
**** S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Friendly and caring customer service. Repairs were completed quickly and I was updated daily. Thank you for the great work.
9/21/2013
Nick R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A service coupled with customer service
9/17/2013