Abra Auto Body Repair of America - Chattanooga

Thank you for a job well done. My truck looks great. Your service was outstanding. I especially like the way you kept me informed each step my truck was in the process of being repaired.

Awesome service and friendly updates throughout the entire process! Definitely a 10 from the time I entered and booked my repair until you called and said it was ready for pickup. Washed, clean and ready to go! Thank you for the wonderful service! Hopefully, no one else will back up in the turning lane and hit me again!! If they do, I know where to go for repairs! Mary H

Very professional. Great communication. Great work!

The staff was very efficient and helpful at Abra, especially CJ. Many thanks to everyone!

Everyone was very nice

GEAT JOB AND COMMUNICATION WITH COSTUMERS

Best shop in town.

Awesome Job!!! And great communication during the repair.

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Excellent company and superior staff.

I was kept informed every step of the way! Excellent customer service!

Everyone was extremely nice and kept me updated throughout the entire repair process. Great job!!

ABRA made my first collision repair process painless! Their service and professionalism is superior! The updates every few days from **** kept me in the loop and gave me a good time frame of when my car would be completed. Their repair work is top notch and everything was fixed perfectly the first time. I'm so thankful for the team at ABRA for making this entire process seamless!

I have two concerns....the front door is not shutting correctly and more importantly my console/dash was not covered properly which left a coating over everything. This was shown to the body manager, Kevin, who acknowledged it because I showed him and wiped a vent to demonstrate. He explained about the detail crew they used only use water on the inside and how many cars they clean for Abra. So I also had him to feel the screen and wiped some and had him to feel it again....he again acknowledged it. Plus, it did not all come off. So regardless how good they usually do, my car was not extended the same attention. There was also some noticeable marking which appeared post repair which he referred me to the dealer and to get back with him. I did and will discuss today. Although I feel my car,SRX, should had been returned to me with the inside as clean as given, I was willing to let it go due to on the surface I was good with the body repair....with the exception of the front door which was noticed later. HOWEVER, it was discovered that same night that my rear view cam now has a red casting and the resolution was not clear....I could hardly see images. After cleaning my car Saturday, there is still remains a little feel of the stuff left...and the view from my camera still has a red casting. I have reported this to State Farm as well as Abra via voice message for an appointment today and this survey response. Thank you, Jennifer P

The whole process was done professionaly and the work we had done looks terrific. I want to thank you for the continous updates and very pleasant customer service.

Everyone was very nice and professional

They were quick and very friendly. Will always use them

Cathy, CJ and **** were well informed and a pleasure to deal with.

All around fantastic job. Great communication. I enjoyed the daily update text messages.

Very professional !