Tessa and Rob are amazing! Great response times. Mirna who answers the phone and greets you as you walk in....great job and attitude. After suffer through an awful experience, those three are a great asset to ABRA team! Don’t lose them!
12/6/2018
George F. VERIFIED CUSTOMER
Vehicle Make : Ford
I use Abra for all my car repairs
12/1/2018
**** T. VERIFIED CUSTOMER
Vehicle Make : GMC
Everything looks awesome! I will now be buying a new headlight for the side that wasn't damaged to match the beautiful new headlight that replaced the damaged one. Great job!
11/29/2018
Earl S. VERIFIED CUSTOMER
Vehicle Make : GMC
Very Professional and high quality work
11/7/2018
Eric S. VERIFIED CUSTOMER
Vehicle Make : Dodge
The experience as a whole was fantastic, employees are all friendly and easy to talk too. Abra cares about the quality of their work and it shows, my pickup looks amazing; as a whole Abra performs top quality work, the text updates on where the vehicle is at in the process is great.
The only small issue I have, which is currently being looked into, is that two parts from my original quote never actually got replaced. The plastic cowl pieces under the wipers have holes in them from the hail, but the pictures submitted to my insurance company from Abra, didn’t show proper evidence,(something along those lines) and the insurance company pulled it from the quote and they did not pay for it. I then, called the employee at Abra I was working with; I was told it shouldn’t be a problem and that it would be taken care of.
I have my pickup now but before I left, I said the same thing and again was told Abra would look into it, to fix this.
This is a small issue I am not too worried about because I know it will be taken care of.
10/21/2018
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly, professional, did great work and kept me posted on the work that was being done.
9/29/2018
Dennis W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Every thing looks good happy to. Have it back.
9/26/2018
Eugene B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kept informed and finished on schedule
9/22/2018
Cameron Z. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very good and nice
9/22/2018
Sheldon S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for doing a great job.
9/20/2018
Kyle M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great !
9/14/2018
Taylor D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’m always very impressed with Abra. From their communication, speed, quality and care, they always do right by their customers.
9/7/2018
Wade H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very prompt service on my car. Got the repairs done as soon as the parts came in.
9/4/2018
Justin G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service!
8/30/2018
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work looks great and everyone was very friendly!!
8/26/2018
Meiron C. VERIFIED CUSTOMER
Vehicle Make : Audi
I appreciate being kept up to date on the progress of my car. Great Job on the repair to the car.
8/22/2018
William B. VERIFIED CUSTOMER
Vehicle Make : Ford
We were very impressed with the speedy work and the detail cleaning was wonderful.
8/9/2018
Lauralee H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The bumper had been damaged from being backed into at a different incident not related to the Hale. This damage was not covered with the hail claim which was understandable. But it was not discussed with me. Abra did not even ask if I wanted it repaired at my own cost. When I got my car back I was shocked to see that part had not been repaired. Who would want to spend all that time in the shop and get a car returned that had not been completely repaired.
7/28/2018
Rebecca F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Really appreciate the communications on the progress and timeline. All the team was friendly and professional.