They disabled critical safety features and did not notice the multiple warnings flashing on the dashboard prior to returning the car.
6/22/2018
Darren S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service. Very willing to do whatever it takes to get the job done and accomplish the mission. Very appreciative to have me as a return customer.
I felt like my loyalty is appreciated at Abra. I simply have not, and will not take my vehicle anywhere else !
6/12/2018
George T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job and I was offered a ride to and from the facility.
Manager Scott Stedman do a fantastic job
I am very happy and satisfied. Thank you
For the opportunity to say Thank you
To Scott and his wonderful team at
ABRA.
6/2/2018
Charles A. VERIFIED CUSTOMER
Vehicle Make : Honda
Took longer than estimate but holiday weekend figured greatly in the delay.
6/1/2018
Joel R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car had overspray on rear bumper that didn’t match our vehicle. Frustrating to say the least. The most irritating part of this is the amount of extra time taken out of our day to make the situation correct.
5/26/2018
Linda L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional,polite,and nice.
5/24/2018
Kelly K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Two areas still require repair.
5/19/2018
Teresa F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional.
5/2/2018
Kristie N. VERIFIED CUSTOMER
Vehicle Make : Honda
Dave was friendly to work with. Car looks great.. loved picking up my clean (inside and out) car...looked like new again with damage fixed. I liked daily text messages. Thank you Abra!
5/2/2018
Dale N. VERIFIED CUSTOMER
Vehicle Make : Honda
You forgot the decals. Had to wait while the vehicle got taken back into the shop to put them on.
4/30/2018
Johnathon O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Eddie is amazing—knowledgeable, friendly, made very constructive suggestions about the scope of the repair, and communicates very well. All of the staff are very service oriented. Really an excellent business. Thanks!
4/29/2018
Jenna S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The completion date was delayed one day and I was informed via automated text message. The next day I called to confirm, staff apologized for not reaching me before the text did. When I picked up the vehicle the backup camera still didn't work. I called to see what was up with that and the staff said it wasn't related to the accident because he overheard a tech talking, and said it was because the camera is on the back end the front end was being repaired. I said that it worked just fine before I hit the deer... he said he'd have my guy call me. No call. Didn't surprise me as when I dropped the vehicle off they didn't have record of it scheduled either even though my appt was made 3 weeks prior. Overall just pure lack of communication and completion. Because of the experience, I wouldn't recommend. The staff that I dealt with were extremely friendly at all times Which I appreciate very muuch, but communication was lacking throughout the process.
4/28/2018
Eric S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick, convenient, professional service. Thanks!
4/27/2018
Bradley S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Quality work. Quality people
4/25/2018
Bridget S. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was very professional. The repair was done well and in a timely matter. I would recommend Abra to anyone.
4/19/2018
Austin E. VERIFIED CUSTOMER
Vehicle Make : Honda
So far so good. It’s only been a day
4/13/2018
Rolando G. VERIFIED CUSTOMER
Vehicle Make : Mazda
THE PEOPLE WHO WORK AT ABRA,ARE VERY PROFESIONAL.THANKS FOR TAKE CARE OF US.YOU DO A GOOD JOB...
4/10/2018
Donna P. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went very smoothly. Employees are courteous.
4/10/2018
Gayle S. VERIFIED CUSTOMER
Vehicle Make : Lexus
From car drop off to pickup you were very competent. I found your constant communication with me to be unusual and welcomed in the auto-repair business. There are so many businesses who have forgotten how important communication is.
4/5/2018
Connie F. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome experience - beautiful repair and great customer service!