Fabulous service. Quick, convenient estimate and repair.
11/1/2013
Dennis W. VERIFIED CUSTOMER
Vehicle Make : Honda
We appreciated the updates. All staff were very pleasant and helpful.
Our van was done sooner than expected.
Great service. B
10/31/2013
Annette W. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Kim and the team at ABRA in Rochester were great - the customer service is just outstanding.
10/19/2013
Mihret G. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you you did a wander full job. I am very happy when I see my car.
Just look like it had befor. you are excellent tem god bless you all !!!
10/19/2013
Steve P. VERIFIED CUSTOMER
Vehicle Make : Acura
Superb job, delivered on time - could not be performed better!!!
10/19/2013
Jenee M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service from beginning to end. And fabulous results. My truck looks better than new!
10/18/2013
James T. VERIFIED CUSTOMER
Vehicle Make : Honda
Courteous. Professional. Timely updates-car ready when expected.
9/28/2013
Tristan P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kim made the process easy by providing clear information about the estimate and repair process. He regularly called me to keep me apprised of my vehicle's progress. The work done on my vehicle makes it look brand new! Abra had the lowest repair estimate--by far. I had read online a couple glowing reviews, which were 100% accurate. I'd recommend Abra to others. Thanks for making my first auto collision repair a wonderful experience.
9/28/2013
John H. VERIFIED CUSTOMER
Vehicle Make : Honda
Abra has done work on this same car before. The employees are great to work with. I am confident in the quality of work
9/28/2013
Cheryl P. VERIFIED CUSTOMER
Vehicle Make : Honda
I thought the glass repair would make the glass completely smooth on the outer surface of the windshield. I can still feel the blemish and was a little disappointed. The Abra staff person explained that it was still completely repaired and wouldn't cause it to further crack, so I was satisfied enough to not continue with a complete replacement.
9/21/2013
Amanda M. VERIFIED CUSTOMER
Vehicle Make : Ford
Kim was amazing and kept me thoroughly informed throughout the whole process.
9/14/2013
Miosotis R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome and professional
9/13/2013
Liu J. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job And good services！
9/6/2013
Robert L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Cost of repair $****,488.96
Estimate ****,052.81
$436.15 Is a lot of money Bob Latcham
8/29/2013
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much for fixing the driver door of my car. It was a smooth , enjoyable process. You guys are really fast at fixing up cars. My car looks great. Thank you!!
8/28/2013
Sheryl L. VERIFIED CUSTOMER
Vehicle Make : Honda
I'd highly recommend Abra to anyone. Very friendly, helpful and they did an excellent job with my repair and kept me informed of the progress. Kim Cunningham was very knowledgeable and was very accomodating in getting my car in to be repaired.
8/23/2013
Blayne M. VERIFIED CUSTOMER
Vehicle Make : Toyota
A simple fix that should have taken no more than a week took over three weeks. Then when I was notified my truck was ready to be picked up I inspected the work done. The headlamp and singal lamp the were replaced were not only installed wrong but cracked and damaged. To be clear I was informed these were new parts, they seemed far from it. Finally when I get a call an additional 2 weeks later I can not visibly see any faults in the fix. I will never use abra again and will recommend to others not to go to abra. The amount of time needed for simple tasks that are not done correctly reflects on the people working there. I can only picture a group of mentally challenged monkeys looking at wrenches and **** exhaust pipes. These are the people you hired.