The first estimate was 4 weeks and it took 3 times that. I have not seen the repaired car since I had to be in Lake Charles 2 weeks ago and had to buy a new one. Joe and the receptionist were very polite.
Don Leaman
7/14/2018
Pete W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kevin is superb!
7/13/2018
Ty C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly and informative staff, easy navigation through the insurance claim process, flawless repair, and a clean car! Abra-car-dabra!
7/13/2018
Esmaeel T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone in the office is very friendly, and I really like how my vehicle was detailed after the repairs
7/12/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything looks beautiful and I appreciate the updates that kept me informed about the status of repairs. Thank you very much.
6/30/2018
Arthur B. VERIFIED CUSTOMER
Vehicle Make : Toyota
As always, Abra does excellent work, and its customer relations is exceptional. Joe is a terrific representative.
6/28/2018
Janan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did an absolutely wonderful job! I was thrilled you had a loaner car I could borrow. Thanks for your professionalism! Jan
6/28/2018
John L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was done on time and at this time looks as if it were done correctly. The car looks good. Also the service I received when I brought the car in was prompt and courteous, with an accurate estimate and easy scheduling the time for the repair. Finally, good communication while the car was in the shop.
6/23/2018
Akio T. VERIFIED CUSTOMER
Vehicle Make : Honda
It was my first experience to use a body shop. Everything went smooth, quick and without any stress. I appreciate Abra Iowa City’s services.
6/22/2018
Jill T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was just awesome. Joe was the best to work with and WOW the loaner car was EXTREMELY helpful and thoughtful of ABRA! I will recommend and use if needed again!
6/16/2018
Charles A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks!
5/31/2018
Jeff W. VERIFIED CUSTOMER
Vehicle Make : Toyota
More updates and estimated finish time would have been preferred. Didn't hear anything via phone or text until I called on day 3. Otherwise the experience was top notch and professional.
5/26/2018
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Both of them. Perfect.
5/25/2018
Melissa L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication through the whole process. Everyone was extremely friendly and made the whole situation much easier. Thanks for everything!
4/18/2018
Brian M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
When I got car back had a broken windshield, fine when I took it there. See you in court.
4/17/2018
Ann F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work. Attention to detail. Focused on making sure my car was repaired to my total satisfaction. Work completed sooner than anticipated. Loaner car provided. Pleasant staff.
4/7/2018
Sue D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very helpful in my situation, very friendly, and good at updating me frequently. I would certainly go back if the need arise. Thanks to all of you...
4/7/2018
Mark K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and the repair work looks perfect. I mostly appreciated The use of a car while mine was being repaired. Being in real estate, I can’t afford not to have a vehicle.
3/29/2018
Kimberly J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Abra was very patient with my insurance company and me throughout the process. I would use their services again.
3/27/2018
Rhonda J. VERIFIED CUSTOMER
Vehicle Make : Ford
I enjoyed text updates, very professional service and hassle free. Nice job guys!