Ease of scheduling was great, communication was top notch, speed of service was impressive. Overall a great experience!
3/6/2019
Chad T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very profession and completed promptly.
3/3/2019
Alexander E. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looked like a brand new car out of the show room!
2/23/2019
Diane D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Job!
2/21/2019
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joe was great to work with and he kept me updated throughout the process. My truck looks brand new, so I am thankful for the wonderful job that the rest of the body shop employees did.
2/21/2019
Amy N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kevin was wonderful to deal with and kept me fairly informed as to what was going on with my vehicle. When I left the car, I was under the impression that there would be more communication along the way as to what was going on with my car. Since I was out of town, I didn’t really care.
2/14/2019
Rebecca S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the great and quick service!
2/14/2019
Francesca W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everybody that I met at Abra was very friendly and nice. I especially enjoyed working with Joe. Between USAA and Abra I felt very taken care of.
2/12/2019
Rachel L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am so impressed at the service provided by Joe and all of the staff. Everyone was very kind, communicative, and helpful to me in a very stressful time.
I will recommend Abra to everyone I know! Thank you so much for everything.
2/12/2019
Charles F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good customer service.
2/9/2019
Richard D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly and knowledgeable staff and quick and efficient work. We’ve been coming here for years and will continue to do so. Thanks!!!
2/6/2019
K S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jason was great and the whole thing was very easy from my point of view. The car was also very clean when I got it back and I appreciate that.
2/5/2019
Perry B. VERIFIED CUSTOMER
Vehicle Make : Jeep
You do good work, Fair priced an easy location to get to. Thank you so much Perry B
2/3/2019
Merveille L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
2/1/2019
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job was done quickly and my car was so clean when it returned. The staff had my car all warmed up when I came to pick it up on a frigid day.
1/31/2019
Jacki M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Abra provided excellent customer service with frequent updates and had my car cleaned and ready to go.
1/30/2019
Pat H. VERIFIED CUSTOMER
Vehicle Make : Lexus
My experience at Abra was excellent. From the moment someone assessed the damage to the moment I picked up my beautifully repaired vehicle, I felt confident my car was in good hands.
Your receptionist was expecting me and greeted me warmly. The tech who looked at my car was professional and clearly had my safety as his first priority. They both made sure filling out the paperwork was quick and painless. They had worked often with my insurance company and assured me the process from start to finish would be seamless. I was under a bit of stress and their calm, caring concern put me at ease. When the receptionist overheard my friend and me talking about calling an UBER to get back to the hospital, she said there was no need for that. A complimentary shuttle service was available. She called to arrange a pick up. The daily updates on the status of the repair were humorous and informative. I loved them! I was thrilled to have my vehicle back sooner than I anticipated. The repair was outstanding. No one would ever know there had been damage. My car, both inside and out, looked gorgeous.
The people I interacted with at the Iowa City Abra shop went out of their way to make an unpleasant situation quite a nice experience! I thank them so very much for the kindnesses shown and the quality of their work. They have clearly mastered customer satisfaction! All my friends now know about you and your terrific team!
I can't thank you enough. Pat H
1/29/2019
Kyle G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent customer service. Great communication, got the job done quickly. Would recommend to anyone! 10 out of 10.